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MS
Morgan Stanley
Senior Manager, Premier Relationship Management
Career Insights for Financial Services Manager
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Based on Arizona data
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What they do
A Financial Services Manager manages an organization's financial or insurance services. Supervises other financial services professionals. Coordinates with sales and marketing on financial services placement to customers.
$163,115 / year median in Arizona
+2% projected growth
Job Description
Position Summary:
The Premier RM Senior Manager will be accountable for the service and relationship management delivered to both existing and prospective clients. The Senior Manager will provide coaching and support that leads to the career growth of the team. Additionally, the Senior Manager will oversee team managers and assure their teams meet targets for daily, weekly, monthly, and annual performance metrics.Role Responsibilities:
- Must focus on bottom-line performance and explore ways to improve overall performance and client satisfaction along with the end-to-end client experience.
- Deliver results across retention, NNA, Banking and referral conversion—while protecting client experience and risk standards.
- Set a performance culture with clear expectations; coach and develop leaders to improve results.
- Convert goals into priorities, activity standards, and operating rhythm; manage to target via forecasting, scorecards, and gap-to-goal actions.
- Partner with Platforms, Marketing, WFM, P2A, A&D, and Risk/Compliance to improve outcomes.
- Expand share of wallet by connecting clients to relevant solutions (as appropriate).
- Strengthen controls and supervision; ensure compliance with policies, procedures, and regulatory requirements.
- Can identify, recruit, develop and retain key talent.
Minimum Qualifications:
Required Education:
Bachelor's Degree (Finance/Business preferred)Registrations:
SIE, Series 7, Series 66, Series 9/10 or equivalent, Mass Registration, Trader CertificationMinimum Years of Experience:
8+ years of financial services client experience- To qualify, applicants must be legally authorized to work in the United States and must not require, now or in the future, sponsorship for employment visa status.
Preferred Skills:
- Prior leadership experience, with demonstrated ability to deliver results tied to growth, retention, and conversion
- Strong executive presence; ability to drive performance through influence in a fast-paced, metric-driven environment
- Exceptional client-first mindset and communication skills (written and verbal) with strong sales instincts and follow-through
- Strong understanding of the securities industry and operational/risk discipline
WHAT YOU CAN EXPECT FROM MORGAN STANLEY
At Morgan Stanley, we raise, manage and allocate capital for our clients- helping them reach their goals. We do it in a way that's differentiated
- and we've done that for 90 years. Our values
- putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back
- aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.