Manager, Insurance & Self Pay Collection

• Our promise to you:
• Joining AdventHealth is about being part of something bigger.

It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

• together
• we are even better.
• All the benefits and perks you need for you and your family:
• + Benefits from

Day One:

Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits

• Schedule:

• Full time

• Shift:

• Day (United States of America)

• Address:

• 900 HOPE WAY

• City:

• ALTAMONTE SPRINGS

• State:

• Florida

• Postal Code:

• 32714

• Job Description:

• Manages World Class Revenue Cycle initiatives, acting as a resource to hospital revenue cycle departments, Single Billing Office, and centralized business offices.

Creates, maintains, and monitors best practice workflows in coordination with Revenue Cycle leaders and communicates these workflows to the field. Manages the core revenue cycle system and related applications, alerting leaders to best practice deviations, system failures, or improvement opportunities. Assists in developing and monitoring key performance indicators in revenue cycle management and facilitates communication of these KPIs to leadership. Supervises Single Billing Office performance against service level agreements to ensure timely, efficient, and accurate patient billing activities. Travels to World Class Revenue Cycle centers to support operations, new facility system activations, and best practice initiatives. Assists Revenue Cycle leaders in testing and developing new processes and software applications, ensuring correct utilization in the field. Creates policies and procedures that support World Class Revenue Cycle operations. Collaborates with Corporate Revenue Cycle educators to develop current and meaningful training documentation. Acts as a subject matter expert in core systems and revenue cycle applications that support operations. Collaborates with Corporate Revenue Management Data Analytics team on billing-related reporting enhancements. Works with other revenue cycle operations areas to support revenue cycle initiatives. Performs other duties as assigned.

• Knowledge, Skills, and Abilities:

• N/A

• Education:

• Bachelor's in business or related field [Required]
• Master's in business or related field [Preferred]

• Field of Study:

• N/A

• Work Experience:

• 4+ of experience in hospital or physician billing, patient financial services, or related area [Required]
• Previous management/supervisory experience [Required]

• Additional Information:

• N/A

• Licenses and Certifications:

• Certified Revenue Cycle Rep (CRCR) [Preferred]
• EPIC Credential (EPIC CRED) [Preferred]

• Physical Requirements:

• _(Please click the link below to view work requirements)_ Physical Requirements - https://tinyurl.com/23km2677

• Pay Range:

• $60,151.66 - $111,886.39 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._

• Category:

• Patient Financial Services

• Organization:

• AdventHealth Corporate

• Schedule:

• Full time

• Shift:

• Day

• Req ID:

• 152082423