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The Riverside Hotel

Revenue Manager

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Job Description

Revenue Manager The Riverside Hotel

  • 3.

7 Garden City, ID Job Details Full-time 9 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Retirement plan Qualifications Strategic management Team development Relationship management Sales strategy Training & development Full Job Description The Revenue Manager is focused on driving the optimal total revenue performance for the hotel. This includes an optimal business mix through the most profitable channels, contributing to the hotel's maximum potential revenues. Mentoring all team members to have the same understanding of revenue philosophies and strategies.

Key Responsibilities:

Understand the hotel's competitive market and defined set; relevance to the hotel based on market segments, location, price point, and positioning within the competitor set Ensure that effective strategies are in place, accurately executed, and adhered to by revenue generating departments. Drive hotel performance to achieve optimal results. Partner with sales team members to achieve the best potential revenues and profit through sales leads, bookings, placement, etc. Determined the optimal segmentation and channel mix and the achievement of both. (Shared responsibility with DOS) Development and execution of a strategic, dynamic, demand-based pricing philosophy for all room categories. Management of positive relationships with all OTA, FIT, and call center partners. Ensure regular internal education on total revenue management and how each department impacts revenues and profits Create and implement appropriate programs specific to hotel needs, market needs, and/or seasonal needs

  • examples include but not limited to:
  • room reservation conversion initiatives,
  • suite sales, call center relations, front desk upsell programs, walk-in capture improvement. Participate in development of the annual rooms budget for top-line revenues, along with strategies to achieve. (Shared responsibility with DOS) All inventory management to optimize hotel results
  • room type stay patterns and sell-through ability, group blocks, etc.
  • Oversees and directs the Group Room/Inventory Coordinator role Including monitoring Property Voice Reservations Sales team member(s) Assists with Front Desk Sales Agents training Forecasting
  • day by day, segment by segment based on owner guidelines and hotel needs (e.

g., 90 days, monthly). Forecast demand/understand demand time periods. Develop and implement effective transient & group pricing and selling strategies. Facilitate communication among all revenue team members to ensure all perspectives are considered and strategies understood. Optimize and expand distribution partnerships. Tasks & Accountability (Primary, Contributory, or Shared) Utilize all tools available to assist with optimizing the hotel's yield, such as subscription-based marketing intelligence reports. Evaluate with all tools available to evaluate the hotel's position with respect to competition. Complete a 30-60-90 day-by-day forecast each month. (Primary) Maintain all relevant system-related tools such as PMS, CRS, GDS, OTAs, RMS, Channel Connect

  • to ensure timely information, rates, room types, etc.

, are up to date and accurate at all times. (Primary) Consistently evaluate revenue optimization tools and processes for accuracy and appropriate parameters in the following areas:

▪ inventory,

▪ rates,

▪ transient demand,

▪ group forecast and potential,

▪ rooms package plans and promotions. Anticipate the need for, and utilize, promotions during "need" periods. Provide monthly reporting on historical activity, as well as future data to be used for strategic decisions. Chair weekly Revenue Management meeting

  • distribute meeting notes on action items and assignments made during the conversation. Attend weekly Sales meetings. (Contributory to Sales Team) Lead the monthly Revenue Strategy / Marketing meeting (TRevPOR) and distribute meeting notes Track and report actual-to-forecast variance of no more than +
  • 3%.

Track and Report Market share index monthly. Ensure data quality, accurate tracking, accuracy of rate loading and respective validity dates, accuracy of group block maintenance, and utilization of group analysis procedures. CRS, PMS, and websites are running properly and matching the hotel's strategies daily. Participating as a member of the hotel's Leadership Team. ….and all other duties assigned

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance