At the Louisiana Department of Revenue, we are dedicated to fairly and efficiently administering the state's tax laws to ensure compliance while providing exceptional customer service. We are committed to fostering public trust, enhancing economic growth, and maximizing revenue collection to support essential services that benefit all citizens of Louisiana. We're looking for a Revenue Tax Officer to join our Customer Service Division! This position is responsible for handling billing inquires and enforcement of collection for business and individual income taxes. An ideal candidate should possess the following competencies:

Making Accurate Judgments:

The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Thinking Critically:

The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Thinking Strategically:

The ability to anticipate trends, understand context, and align actions with long-term priorities. Three years of experience in accounting, financial auditing, tax administration, tax policy or law, management analysis, or administrative services in a financial setting; OR Six years of full-time work experience in any field; OR A bachelor's degree.

EXPERIENCE SUBSTITUTION

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

In this role, y ou will: Assist taxpayers, accountants, CPAs and attorneys to gather and analyze information, answer questions, resolve problems, and provide technical advice regarding notices for individual income and business taxes. Conduct detailed analysis of accounts for which returns have been processed. Receive and respond to email inquiries pertaining to tax due notices issued by the Department for individual income and business taxes. Provide assistance with LDR's website and submissions of electronic payments.

Position-Specific Details:

Appointment Type:

Probational, Promotional, Job Appointment, Detail to

Special Duty or WAE Career Progression:

This position may be filled as a Revenue Tax Officer 1 or 2.

Compensation:

The salary offered will be determined based on qualifications and experience. This position has a Special Entrance Rate (SER) at each level: The Revenue Tax Officer 1 (AS-612) has a starting rate of: $17.79/hourly; $1423.20 biweekly. The Revenue Tax Officer 2 (AS-613) has a starting rate of: $19.04/hourly; $1523.20 biweekly. This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date. A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.

LA R.S.15

587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work. How to

Apply :

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. If you are applying for a position using the baccalaureate option you may apply 90 days prior to receipt of your degree, however the effective date of the appointment cannot be prior to your graduation date. Please contact the HR representative listed below to ensure that your application is accepted as eligible.

Contact Information:

For further information about this vacancy contact: Alexis Bowser Louisiana Department of Revenue Human Resources Division P.O. Box 66378 Baton Rouge, LA 70896 alexis.bowser@la.gov Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.