This leadership position involves coaching and managing a banking center team to execute strategic initiatives, promote a positive work culture, and represent the organization professionally within the community.
Key Responsibilities:
Lead and develop the team, ensuring effective routines and associate engagement. Drive sales through coaching advice-driven processes, building relationships, and local market development. Deliver exceptional client experiences and resolve issues promptly. Ensure compliance with regulations, policies, and risk management practices. Oversee operational efficiency, monitor metrics, control expenses, and collaborate with retail operations. Manage supervisory duties, including hiring, training, performance evaluation, and addressing employee relations.
Qualifications & Skills:
Bachelor's degree or equivalent experience. Strong leadership, coaching, and communication skills. Proficiency in Microsoft Office and Salesforce. Ability to foster teamwork, manage risks, and ensure regulatory compliance.
Additional Requirements:
Background and credit checks, compliance with S.A.F.E. Mortgage Licensing Act.