Sr. Director, Revenue Cycle - Behavioral Health Central Business Offices

Responsibilities One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com . The Corporate Revenue Cycle Department is seeking a dynamic and talented Sr. Director, Revenue Cycle - Behavioral Health Central Business Offices. The Senior Director, Revenue Cycle - Behavioral Health Central Business Offices provides strategic and operational leadership for all revenue cycle functions, including registration, billing, and collections, for assigned facilities. This role has full accountability for end ‑ to ‑ end revenue cycle performance across supported entities and partners closely with corporate, divisional, and facility executive leadership to ensure alignment with enterprise objectives, financial targets, and operational standards. The Senior Director oversees all core revenue cycle operations, including Pre ‑ Services, Customer Service, Claims Processing, Accounts Receivable Management, Collections, Cash Posting, Denial Management, Vendor Oversight, and Bad Debt processing. The position is responsible for maximizing net revenue through effective cash collection strategies, reduction of bad debt exposure, proactive denial prevention, and optimized account management practices, while ensuring a consistent, patient ‑ centered experience aligned with UHS service excellence standards. This role is accountable for meeting or exceeding established revenue cycle Key Performance Indicators (KPIs) through regular performance monitoring, analysis, and implementation of process improvements. The Senior Director ensures compliance with all UHS policies, regulatory requirements, and provider ‑ specific procedures through ongoing education, training, and operational oversight of both CBO and provider ‑ based staff. Serving as a key liaison, the Senior Director fosters effective communication and collaboration among facilities, regional leadership, corporate partners, and peer CBOs to promote operational consistency, best practices, and continuous improvement. If not located within a larger UHS facility, the Senior Director is ultimately responsible for management of their facilities, compliance, and human resources, with support from appropriate Corporate teams.

Key responsibilities include:

Provide strategic and operational leadership for regional revenue cycle operations , ensuring consistent execution, financial performance, and alignment with enterprise objectives across all supported entities. Oversee end‑to‑end revenue cycle functions , including patient access, billing, accounts receivable management, collections, cash posting, denial management, vendor oversight, and bad debt processes to ensure efficiency, accuracy, and compliance. Optimize net revenue and financial performance by driving cash acceleration, denial prevention, bad debt reduction, and improved account management through data‑driven initiatives and operational discipline. Establish, monitor, and achieve revenue cycle Key Performance Indicators (KPIs) through performance analysis, identification of gaps and trends, and implementation of corrective actions and process improvements. Lead, develop, and manage a large, geographically diverse team and regional CBO office operations, including talent acquisition, performance management, staff development, succession planning, and fostering a culture of accountability and engagement. Ensure regulatory, payer, and organizational compliance while serving as an executive liaison and strategic partner, maintaining adherence to applicable regulations and policies and fostering collaboration with corporate, regional, and facility leadership.

Qualifications Position Requirements:

The position requires a Bachelor's degree in healthcare administration, business, finance, or a related field, with a master's degree strongly preferred, along with eight to ten years of progressively responsible experience in healthcare revenue cycle operations. The successful candidate will demonstrate broad knowledge of healthcare systems and reimbursement, including Medicare, Medicaid, other governmental programs, and commercial payers such as HMO, PPO, and ACO models. Experience spanning the full revenue cycle—from patient access and registration through billing, collections, and accounts receivable management—is essential. The role calls for a proven ability to lead teams, drive process improvement, and apply sound judgment and critical thinking to achieve sustainable operational and financial results. Strong executive‑level communication skills are required, as is comfort working with data, technology, and automation to support performance improvement. Experience in management consulting or advisory roles is preferred, as is demonstrated capability in budgeting, expense management, and leading complex organizations through change. A qualified candidate should have strong professional written and verbal communication skills, proficiency in Microsoft Office tools (e.g., Word, Excel, etc.), and the ability to meet deadlines and multitask.

Travel Requirements:

Up to 25% domestic travel dependent on business need.

This opportunity provides the following:

Challenging and rewarding work environment Growth and development opportunities within UHS and its subsidiaries Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401k plan with company match Generous Paid Time Off •UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449 .

Qualifications:

Position Requirements:

The position requires a Bachelor s degree in healthcare administration, business, finance, or a related field, with a master s degree strongly preferred, along with eight to ten years of progressively responsible experience in healthcare revenue cycle operations. The successful candidate will demonstrate broad knowledge of healthcare systems and reimbursement, including Medicare, Medicaid, other governmental programs, and commercial payers such as HMO, PPO, and ACO models. Experience spanning the full revenue cycle-from patient access and registration through billing, collections, and accounts receivable management-is essential. The role calls for a proven ability to lead teams, drive process improvement, and apply sound judgment and critical thinking to achieve sustainable operational and financial results. Strong executive‑level communication skills are required, as is comfort working with data, technology, and automation to support performance improvement. Experience in management consulting or advisory roles is preferred, as is demonstrated capability in budgeting, expense management, and leading complex organizations through change. A qualified candidate should have strong professional written and verbal communication skills, proficiency in Microsoft Office tools (e.g., Word, Excel, etc.), and the ability to meet deadlines and multitask.

Travel Requirements:

Up to 25% domestic travel dependent on business need.

This opportunity provides the following:

Challenging and rewarding work environment Growth and development opportunities within UHS and its subsidiaries Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401k plan with company match Generous Paid Time Off •UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449 .