Client Manager - Physician Services (Revenue Cycle Management) NewportMed - 5.0 Frisco, TX Job Details Full-time $70,000 - $80,000 a year 23 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance Life insurance Retirement plan Qualifications Teamwork Customer relationship building Interpersonal skills Overseeing healthcare denial management Healthcare Administration Coding for physician billing Patient management software Metrics Reporting Financial client presentations Managing clients in a customer support role Bachelor's degree Business Administration Medical claim denial management Healthcare performance metrics analysis Healthcare data reporting Stakeholder relationship building Data analytics technologies Full Job Description About the Role We are seeking a highly motivated Client Manager, RCM Services, to serve as the strategic liaison between our organization and physician practice clients. This role is ideal for a professional with strong end-to-end knowledge of the healthcare revenue cycle, advanced analytical capabilities, and the ability to confidently present financial insights to C-suite executives and physicians. The Client Manager does not directly manage operational RCM functions but works cross-functionally with internal department leaders to ensure optimal performance, issue resolution, and client satisfaction. Key Responsibilities Client Relationship & Executive Engagement Serve as the primary point of contact for assigned physician practices and healthcare leadership Lead executive-level presentations and business reviews with physicians and C-suite stakeholders Translate complex revenue cycle data into clear, actionable insights and strategic recommendations Build and maintain strong relationships with clinical, financial, and administrative leaders Revenue Cycle Collaboration & Oversight Partner closely with internal leaders across billing, coding, AR, and operations to support client performance Maintain comprehensive visibility across the full revenue cycle to identify trends, risks, and opportunities Coordinate resolution of issues related to claims, denials, payments, and AR in collaboration with operational teams Act as the client advocate internally to ensure timely follow-through and service excellence Analytics & Performance Management Leverage analytics tools and reporting platforms to monitor and evaluate performance Analyze and present key RCM KPIs Present executive-level dashboards and reporting packages Provide data-driven recommendations to improve financial and operational outcomes Client Onboarding & Optimization Support onboarding for new clients in collaboration with our onboarding department, coordinating with internal departments for seamless implementation Educate physician office staff on RCM processes and best practices Identify workflow gaps and collaborate with teams to implement process improvements Team Collaboration Act as a highly collaborative team player, working across multiple departments in an onshore and offshore environment Foster strong internal relationships to drive accountability and results Support a culture of communication, partnership, and continuous improvement Qualifications Bachelor's degree in Healthcare Administration, Business, or related field (or equivalent experience) 5+ years of experience in healthcare revenue cycle and client management supporting physician practices; experience with orthopedic or oncology practices is a plus. Strong, comprehensive knowledge of full-cycle RCM processes and KPI metrics Proven experience presenting to C-suite executives and physicians Advanced proficiency with analytics tools, reporting platforms, and practice management systems (e.g., NextGen, AdvancedMD, Epic, Centricity, eClinicalWorks) Solid understanding of

CPT, ICD-10

coding, claims workflows, and denial resolution Excellent communication, analytical, and problem-solving skills What We're Looking For Exceptional presentation and executive communication skills Strong analytical mindset with the ability to turn data into strategy A proactive, solutions-oriented team player Client-focused with a commitment to delivering high-quality service Ability to manage multiple priorities in a fast-paced environment Why Join Us? High-visibility role interacting with healthcare executives and physician leadership Opportunity to influence revenue performance without direct operational ownership Collaborative and growth-focused culture Competitive compensation and benefits Hybrid work flexibility Benefits At NewportMed, we value our employees and offer a comprehensive benefits package, including: Medical, Dental, Vision, Life Insurance (100% company paid for employee only) Voluntary STD and LTD Voluntary Life Insurance Paid Time Off (Holidays and Vacation) Simple IRA Retirement Plan with Company Match Hybrid Work Opportunity (Up to 2 Remote Days/Week After 90-Day Probation Period) Career Growth & Promotion Potential in a Supportive Environment NewportMed is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type:

Full-time Pay:

$70,000.00 - $80,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): Have you managed physician practice or healthcare RCM client relationships Have you presented revenue cycle performance or KPIs directly to physicians or executive leadership? Have you supervised or mentored employees? Which Practice Management or EHR systems have you used? This is a hybrid position based in Frisco, Texas. Are you able to work in the office as required? RCM functions have you worked in? (Please list all that apply)

Denials Management Accounts Receivable Follow-up Medical Billing Coding Payment Posting Charge Entry Contracting Revenue Analytics Experience:

full-cycle healthcare revenue cycle management : 5 years (Required) Ability to

Commute:

Frisco, TX 75034 (Required)

Work Location:

Hybrid remote in Frisco, TX 75034