Director of Revenue Charlotte IT Solutions Inc. Huntersville, NC Job Details Full-time | Contract 4 days ago Benefits Paid holidays Relocation assistance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Cell phone reimbursement Vision insurance Life insurance Qualifications Outbound sales Account development Direct sales business model Sales experience within tech B2B sales Organizational skills Sales strategy Corporate sales environment Account management Senior leadership Technology sales Full Job Description
DIRECTOR OF REVENUE & GROWTH
Managed IT Service & Cybersecurity Provider Location Charlotte, NC Reports To CEO Work Arrangement Flexible work-from-home with regular in-person presence in the Charlotte market Employment Type Full-time Role Type Player/Coach - Revenue Leadership Primary Focus Outbound growth + Revenue team leadership The Opportunity We are a growing Managed Services Provider delivering Managed IT, Managed Security, cloud, professional services, and strategic technology solutions to small and mid-sized businesses. We are seeking an experienced Director of Revenue & Growth to lead our Revenue organization and build our next stage of growth. You will inherit an existing foundation that includes a Sales/Account Management professional, a dedicated vCIO, an established inbound lead engine, and a significant managed-client base. Our biggest growth opportunity is building something we have not yet developed at scale: a predictable outbound new-logo sales engine. This is initially a player/coach role. We want a leader who can personally sell while building the strategy, processes, team, and accountability required to scale.
REQUIRED
Prior MSP experience and direct Managed IT / Managed Security sales experience. What You'll Own
- Build and execute our outbound new-logo sales strategy.
- Personally prospect, develop opportunities, and close Managed Services business while building the outbound engine.
- Define ICPs, target markets, messaging, prospecting strategies, and sales playbooks.
- Build qualified pipeline through direct prospecting, networking, referrals, partnerships, and other channels.
- Lead and develop our existing Sales/Account Management and vCIO team.
- Assess team strengths and responsibilities and ensure people are positioned where they can contribute most effectively.
- Strengthen Account Management, client retention, SBRs, and existing-client growth.
- Create a repeatable process for converting client technology needs into MRR and project opportunities.
- Improve and scale our already-established inbound sales process.
- Own CRM discipline, pipeline management, forecasting, KPIs, and Revenue scorecards.
- Recruit and develop additional Revenue team members as growth justifies expansion.
- Build a Revenue organization that becomes increasingly scalable and less dependent on the CEO. What We're Looking For
- Proven sales or revenue leadership experience inside an
MSP/MSSP.
- Direct experience selling Managed IT and Managed Security Services.
- Demonstrated success building, leading, or materially scaling outbound new-logo sales within an MSP.
- Proven ability to personally prospect, develop opportunities, negotiate, and close Managed Services business.
- Experience managing and developing revenue-producing team members.
- Experience growing revenue within existing MSP client accounts.
- Strong understanding of MRR, recurring revenue, retention, expansion, pipeline management, CRM, and forecasting.
- Experience working within a larger or more mature MSP and bringing scalable processes and operating discipline to a growing organization.
Experience with Account Management, vCIO, Client Success, Strategic Accounts, or helping an MSP successfully scale its revenue organization is strongly preferred. How You'll Be Measured Success will be measured primarily by qualified outbound pipeline, new-logo MRR and revenue, client retention and expansion, inbound performance, forecast accuracy, and development of a scalable Revenue team. We care about profitable closed revenue - not simply activity or meetings booked. Why Join our Team? You'll have the opportunity to build rather than simply inherit. You'll work directly with the CEO, inherit an existing Revenue foundation, build our outbound growth engine, develop the people and processes around it, and ultimately shape the Revenue organization required for our next stage of growth. We offer company-paid health insurance, 401(k), FSA, paid holidays and PTO, flexible work-from-home, cell phone stipend, company technology, professional development, and a path to expanded senior leadership responsibility. There may also be an opportunity for participation in a future company exit for key leaders who create significant enterprise value and remain with the organization through a successful transaction. To Apply Along with your resume, please briefly answer: 1. For each relevant
MSP/MSSP
you have worked for, what was the approximate annual revenue when you joined and when you left (or its approximate current revenue)? 2. What was your personal contribution to revenue growth? 3. What outbound Managed Services sales engine have you personally built or scaled? 4. What teams have you directly managed? 5. Describe your Managed IT and Managed Security sales experience. 6. What are your required base salary and expected OTE?
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Relocation assistance Vision insurance
Work Location:
Hybrid remote in Huntersville, NC 28078