About Us North Texas Center for Rheumatology is a well-established, physician-owned rheumatology practice with offices in Euless and Dallas. Our physicians are recognized among D Magazine's Best Doctors, and we provide bilingual, patient-centered care — including in-office musculoskeletal ultrasound and biologic/infusion therapy — to a diverse community across the DFW mid-cities and Dallas. We're a growing practice that values organization, accountability, and doing things the right way. --- Revenue Cycle Specialist The Role We're looking for an experienced Revenue Cycle Specialist to take ownership of the practice side of our revenue cycle — with a clear path to grow into a management role as NTCR expands. We already partner with an external billing company for claims. What we need is the internal owner for collections at the front end, disciplined follow-up on patient balances, accurate reconciliation, and effective coordination with our billing partner. If you've done this work at a smaller scale and are ready to step up and own it, this role is built for you. This is a role with real room to grow. As we add providers and new lines of service, the revenue cycle function — and this position — will grow with the practice. What You'll Do
- Review and improve our procedures. Evaluate our current front-office and revenue cycle procedures, identify gaps, and implement new or improved workflows where needed — including how patients are collected from at check-in and check-out, how balances are handled, and how accounts are documented.
- Own front-end collections. Build and enforce clear procedures for collecting copays, coinsurance, and outstanding balances at time of service, and train front desk staff to follow them consistently.
- Work down patient AR. Take ownership of outstanding patient balances — statements, payment plans, follow-up, and resolution — and reduce aged accounts receivable.
- Own insurance verification. Ensure eligibility and benefits are verified before visits so the correct patient responsibility is calculated and collected up front; design and oversee the verification workflow.
- Reconcile accurately. Oversee daily payment posting and deposit reconciliation so that collected funds tie out correctly, and support accurate month-end close.
- Coordinate with our billing company. Serve as the practice's point of contact with our external billing partner — provide clean information, monitor performance, follow up on unresolved accounts, and hold the partnership to clear expectations and metrics.
- Report on performance. Track and report key indicators, and flag trends and issues to practice leadership. What You'll Bring Required
- 2+ years of medical revenue cycle experience, with hands-on work in patient collections and accounts receivable (not claims submission alone)
- Direct experience with insurance verification / eligibility and benefits and how it determines patient responsibility
- Experience with payment posting and reconciliation
- Proficiency with a practice management system / EHR
- Strong understanding of commercial, Medicare, and patient responsibility (copays, coinsurance, deductibles)
- Ability to evaluate a process, spot what's broken, and put a better one in place
- Excellent organization, follow-through, and communication skills Preferred
- Experience working with or coordinating an outsourced/external billing company
- Specialty practice experience — rheumatology, infusion, or another high-dollar setting with biologics, prior authorizations, and specialty pharmacy coordination
- Bilingual (English/Spanish) — strongly preferred, as many of our patients are best served in Spanish
- Revenue cycle certification (e.
g., CRCR, CRCP, CPB) is a plus, not required Growth Path This role is designed to grow with the practice. NTCR is expanding — adding providers and new lines of service — and the revenue cycle function will grow right alongside it. The right person will start by owning the work hands-on and, as we grow, will have the opportunity to grow into a Revenue Cycle Manager role with expanded responsibility, new service lines to support, and a team to lead. We're looking for someone who wants to build something and grow with us, not just fill a seat. Schedule & Location Full-time, based primarily in our Euless office, with occasional travel to our Dallas office as needed. Compensation & Benefits
- Competitive pay, based on experience
- Medical, dental, and vision insurance
Pay:
$22.00 - $25.00 per hour
Benefits:
Dental insurance Paid time off Vision insurance
Work Location:
In person