A Financial Operations Specialist specializes in foreseeing or carrying out financial transactions or other routine operations that are influenced by compliance needs. Requires some knowledge of accounting, billing, customer service and contracts. Helps businesses and their customers resolve financial billing and reconciliation issues.
Full-Time Position Summary The Finance & Payments Operations Specialist is responsible for managing the company's day-to-day accounting operations while supporting the complete merchant lifecycle for embedded payments platform. This hybrid role combines traditional accounting responsibilities with payments operations, merchant onboarding, underwriting support, settlement, reconciliation, and merchant support. Reporting directly to the CFO, this position serves as the operational bridge between finance, accounting, customer service, sales, and payments. As company grows, responsibilities may gradually transition from traditional accounting toward specialized payments operations while maintaining financial accuracy and operational excellence. Core Functional Areas 1. Accounting Operations Accounts Receivable Generate recurring monthly invoices Process service and project billing Apply customer payments Monitor collections Resolve billing discrepancies Maintain customer accounts Accounts Payable Process vendor invoices Prepare payment batches Maintain vendor records Assist with annual 1099 reporting Cash Management Daily cash posting Bank reconciliations Credit card reconciliation Cash reporting General Accounting Journal entries Balance sheet reconciliations Month-end close support 2. Payments Operations Merchant Onboarding Assist with merchant applications KYC/KYB document collection Underwriting documentation Merchant setup Boarding coordination Risk Administration Monitor chargebacks Track disputes Monitor returns Assist with underwriting reviews Maintain risk documentation Merchant Support Respond to merchant inquiries Research funding questions Resolve statement issues Escalate technical matters Maintain knowledge base Sales Operations Support Prepare pricing worksheets Support proposal generation Assist with merchant pricing Explain underwriting requirements Maintain sales collateral 3. Operational Excellence Identify automation opportunities Improve accounting workflows Improve payment workflows Create SOPs Maintain documentation Recommend process improvements Support software implementations Desired Qualifications Associate or Bachelor's degree in Accounting, Finance, Business, or related field 3-5 years of accounting, bookkeeping, banking, fintech, or financial operations experience Strong understanding of accounting principles Experience with CRMs, payment processing, merchant services, or banking is preferred Advanced Microsoft Excel skills Excellent customer service skills Strong verbal and written communication skills Ability to manage confidential financial information Strong analytical and problem-solving skills Success Measures Accounting 99.5% invoice accuracy Same-day cash posting Month-end close completed on schedule Timely vendor payments Accurate reconciliations Low aging and collections issues Payments Merchant onboarding completed within SLA Settlement exceptions resolved promptly Funding accuracy above 99.9% Chargeback response targets met High merchant satisfaction Accurate underwriting documentation Overall Continuous process improvement Increased automation Strong cross-functional collaboration Reliable operational support Benefits Hourly range $22.00 - $27.00 Health Insurance Life Insurance Paid Holidays and Vacation 401(k) Plan Interested/qualified individuals should immediately reply to this post on Indeed with a resume and brief cover letter with salary expectations. Equal Opportunity Employer Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration without regard to age, race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Pay:
$22.00 - $27.00 per hour
Benefits:
401(k) Flexible spending account Health insurance Life insurance Paid time off
