Join our team as a Financial Support Specialist for the Health Department!

Apply on our website:

https://flatheadcounty.gov/department-directory/human-resources/apply

Job Summary :

Under general supervision of the Financial Supervisor, this position performs core administrative support activities and financial tasks for the Health Administration division. Tasks include processing claims, preparing financial reports, performing billing tasks, and processing accounts. This position is also responsible for performing office support functions and must maintain professional, customer-service-oriented relationships with the public, county departments, and external government entities. Essential Functions (Major Duties or Responsibilities) : These duties are the essential functions and are not all-inclusive of all duties that the incumbent performs. Assists with medical billing inquiries and provide technical support for Financial Technician. Assists with preparing, scrubbing, submitting, and uploading claims to insurance carriers, such as private insurance, Medicaid, and Medicare; Assists with reviewing weekly claim activity for accuracy and proper reimbursement, triaging issues by contacting insurance companies, and resubmitting claims as needed. Assists with verifying Medicaid and commercial insurance eligibility using real-time digital clearinghouse tools as needed. Apply CPT, ICD-10, and historical ICD-9 coding knowledge to maintain accurate and compliant claim submissions per regulations. Submits necessary paperwork to maintain provider credentialing databases and ensure continuous enrollment and participation for all insurance networks. Enforces HIPAA compliance through rigorous data security practices, including data masking, encryption, and privacy safeguards for staff, patient, and financial information. Complies with internal procedures for accounts payable claims to ensure they are submitted to Finance according to county policies and allocates departmental expenses into correct accounts. Reviews and processes all claims and credit cards, collects receipts and other applicable documentation, and obtains any required approvals. Responsible for creating and maintaining payor contracts and updating business voucher contracts. Receives and processes travel requests from staff, obtains proper approvals, assists staff in booking travel accommodations, and processes per diem submissions and travel claims per policy. Processes credit card request forms, statements, and obtains authorization for approvals of temporary credit cards. Responsible for purchasing, including price research, order placement, print bids, clothing orders, and distribution for Health Department supplies. Manages schedule for conference room calendars, pool vehicle calendars, and other shared equipment and resources for Health Administration. Serves as the Flathead County Deputy Registrar for birth and death certificates. Acts as notary on behalf of the Health Department. Performs clerical work for the Board of Health and other boards as assigned. Prepares rooms and equipment to be used for public meetings; distributes agendas; attends, audio records and takes minutes of meetings; summarizes and transcribes minutes of meetings from electronic recording devices or handwritten notes; and posts minutes and related documents on county website. Assists with updating the website as necessary and advertises job openings on designated platforms for vacant positions. Performs fleet management activities for all Health Department vehicles. Provides administrative support to the Public Health Officer and Health Administration staff by performing secretarial functions and receptionist duties such as preparing correspondence and reports, managing incoming and outgoing mail, maintaining records and files, and following departmental procedures. Responsible for tracking and updating various spreadsheets for monthly reports and various vendor accounts.

Non-Essential Functions:

Perform other duties as assigned including special projects, meetings, and training.

Physical Demands and Working Conditions:

The demands and conditions described here are representative of those the employee must meet to perform the essential functions of the job. The general working conditions are in an office environment. Constantly required to use hands to handle or feel objects and to keyboard. Intermittent periods of standing, sitting, and walking. Frequently required to talk, write, listen, and read. Subject to frequent interruptions. Infrequently required to climb, balance, stoop, kneel, crouch or crawl and reach with hands and arms. Infrequently required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception. The noise level of the environment is usually moderate; however, occasionally subjected to loud equipment noise.

Supervision Exercised:

The primary function of this job is not a supervisory capacity.

Knowledge, Skills, and Abilities:

Knowledge of computer operations, including efficient use of keyboards and common office software applications. Knowledge of office workflow practices and methods used to organize, prioritize, and manage daily tasks. Knowledge of proper English usage, including grammar, spelling, and professional communication standards. Knowledge of governmental accounting principles, standardized reporting procedures, and financial record-keeping practices. Understanding of automated systems, digital clearinghouses, and electronic data workflows used in medical billing environments. Skill in rapid and accurate keyboard entry in a high-volume financial or billing setting. Skill in applying software tools to perform billing, reconciliation, reporting, and data management functions. Skill in organizing, coordinating, and monitoring office workflow to maintain efficient and timely operations. Understanding of accounting terminology, billing processes, and procedures used to maintain accurate financial and budget records. Skill in using 10-key calculators and computer terminals to verify totals, reconcile accounts, and ensure financial accuracy. Ability to interpret and apply accounting procedures, billing rules, and program requirements within both manual and electronic systems. Understanding of automated systems, digital clearinghouses, and electronic data workflows used in medical billing environments. Ability to troubleshoot billing discrepancies, resolve account issues, and maintain accuracy in a complex, multi-program financial environment. Ability to communicate with the public in a tactful, courteous, and professional manner while maintaining strict confidentiality of sensitive information.

Education and Experience:

A minimum of 2 years' work experience in a position equivalent to Office Assistant; or substituting course work or training in accounting, billing, or financial management for up to one year of experience; or any equivalent combination of experience and training which indicates possession of the knowledge, skills, and abilities listed.

Pay:

From $23.72 per hour

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Paid sick time Paid time off Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person