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Collections Specialist - Financial Services
Career Insights for Financial Operations Specialist
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Scorecard
Based on New Mexico data
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What they do
A Financial Operations Specialist specializes in foreseeing or carrying out financial transactions or other routine operations that are influenced by compliance needs. Requires some knowledge of accounting, billing, customer service and contracts. Helps businesses and their customers resolve financial billing and reconciliation issues.
$45,934 / year median in New Mexico
-11% projected decline
Job Description
Salary Not Available
Position range in Eastern Region $36k
- $50k Per Year Collections Specialist
- Financial Services
Christus Health
Occupation:
Bill and Account Collectors
Location:
Alamogordo, NM
- 88310
Job Type:
Full Time (30 Hours or More)
Posted:
09/04/2026
Positions available: 1
Source:
Christus Health
Web Site:
www.christushealth.org
Job #: 383596
Job Requirements and Properties
Help for Job Requirements and Properties. Opens a new window. Work Onsite
Full Time Schedule
Full Time
Job Description
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Current Associate Summary:
Performs all functions related to the timely follow-up and collection of third party patient accounts, in accordance with State and Federal rules and regulations and hospital policy and procedure.
Responsibilities:
- Reviews reports from insurance companies/government payers for possibility of resubmission
- Resubmits, bills patient, or writes-off as appropriate
- Files appeals on rejected services within filing deadline
- Follows-up on unpaid third party accounts by telephone and/or tracer within time frames and guidelines set forth in hospital policies and procedures
- Prepares rebilling as necessary
- Reviews correspondence received from third party carriers, etc and responds before insurance company deadlines
- Makes request for medical records when necessary
- Reviews payments on accounts for accuracy
- Contacts insurance carriers if payment is less than quoted benefits to resolve balance responsibility
- Calculates or recalculates contractual allowances and corrects as necessary
- Corrects Managed Care discounts, employee discounts, etc. as necessary after recalculating discount
- Documents all insurance activity in computer system
- Demonstrates competence to perform assigned responsibilities in a manner that meets the population-specific and developmental needs of members served by the department
- Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age specific and other developmental needs of each member served Additional Information
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Requirements:
High School Diploma Work Schedule:
8AM
- 5
PM Monday-Friday Work Type:
Full Time
Benefits
- Dental Insurance
- Discounts/Reimbursements