BM Enterprises SD is expanding its San Diego team and looking for a Customer Enrollment Representative to assist customers with Verizon wireless services, enrollment, and account options. As a Customer Enrollment Representative, you'll work directly with customers to understand their wireless needs, explain available Verizon products and services, and help them with their sales order that makes sense for them. Smartphones and wireless services should be easy to understand. You'll answer questions, explain plans and promotions, process sales and enrollment information, and assist with upgrades, additional lines, and service changes.

Customer Enrollment Representative Core Functions:

Connect directly with customers to understand their wireless needs, preferences, and service requirements. Explain Verizon smartphones, plans, upgrades, promotions, and available service options. Help customers compare available options and select sales services that align with their needs. Guide customers through the sales and enrollment process and accurately complete required information. Process sales orders, upgrades, additional lines, and service changes. Answer questions about products, services, pricing, and account options. Follow up with customers regarding enrollment details, service questions, and next steps. Maintain accurate customer and enrollment records. Stay informed on Verizon products, services, promotions, and available options.

Customer Enrollment Representative Preferred Skills:

Previous experience in retail, hospitality, customer service, hotel, or sales is helpful but not required. Strong communication skills and the ability to explain information clearly. Comfortable speaking directly with customers and answering questions. Ability to listen carefully and understand individual needs. Organized and able to accurately process customer and enrollment information. Professional and approachable when handling customer conversations. Willingness to learn Verizon products, services, and enrollment processes.

Job Type:

Full-time Pay:

$4,500.00 - $5,200.00 per month

Work Location:

In person