Logan Legacy Group, a sales and business consulting firm, is hiring an AT&T Customer Representative to help customers complete their AT&T Fiber enrollment and troubleshoot account problems. The AT&T Customer Representative will also conduct enrollment consultations and resolve questions about plan options. As an AT&T Customer Representative, you will receive professional enrollment and training to explain how AT&T Fiber Internet provides strong, reliable Wi-Fi in every corner of the home. The AT&T Customer Representative will then engage with customers to determine their coverage needs, recommend the best Fiber plan, and facilitate enrollments. Core Functions of the AT&T Customer Representative Lead AT&T Fiber Internet enrollment efforts by helping customers understand available plans and select the best option for their needs. Recommend Fiber solutions that improve speed, reliability, and overall experience and help customers with account maintenance. Deliver clear, professional explanations of AT&T Fiber benefits to support informed and timely enrollment decisions. Build strong relationships with customers through consistent communication and support throughout the AT&T enrollment process. Conduct follow-ups to confirm satisfaction. Education & Experience Needed for the AT&T Customer Representative High school diploma or GED preferred Experience is not required but customer support experience would help Preferred Skills for the AT&T Customer Representative Basic understanding of residential internet and common customer usage needs. Willingness to learn and promote AT&T Fiber Internet plans and promotions. Team-oriented mindset with a focus on achieving goals.

Pay:

$45,672.39 - $55,003.30 per year

Benefits:

Employee discount Flexible schedule Professional development assistance

Work Location:

In person