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FF
FirstLight Federal Credit Union
Universal Experience Representative I
Career Insights for Financial Services Representative
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Scorecard
Based on New Mexico data
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What they do
A Financial Services Representative sells financial services and advises clients on financial services products, including banking services, securities and insurance.
$67,771 / year median in New Mexico
-9% projected decline
Job Description
Universal Experience Representative I FirstLight Federal Credit Union $17.77 - $22.21 Hourly United States, Mexico, Las Cruces 3791 East Lohman Avenue (Show on map) Aug 19, 2026 Overview
Salary Range
$17.77 - $22.21 Hourly
Level
Entry
Position Type
Part Time
Job Shift
Day
Education Level
High School
Category
Customer Service
Job Description The Universal Experience Representative (UER) is a customer service role focused on helping members with everyday banking needs-such as opening accounts, handling transactions, and providing financial education-either in person or virtually. UERs build strong relationships, act as trusted advisors, and recommend solutions that save members time and money. This position offers a clear growth path from entry-level (learning basics) to advanced levels (certified financial counselor and team leader), requiring excellent communication, problem-solving skills, and a commitment to delivering exceptional service while following policies and procedures. Job Qualifications