Financial Service Representative (FSR)

WESTSTAR CREDIT UNION - 3.2

Las Vegas, NV Job Details Full-time 3 hours ago Qualifications Opening bank accounts Electronic fund transfers Financial sales Loan payment processing Promoting products Abuse and neglect policy adherence Account maintenance Interviewing clients Bank transfers Promoting bank products Money transfers Conventional mortgage loans Mid-level Elder abuse reporting Checking account services Anti-Money Laundering (AML) compliance (compliance procedures implemented) Credit history review Credit report review Customer support for financial loans Verification (borrower information) Credit report analysis Insurance sales Suggestive selling Promoting bank services Office of Foreign Assets Control (OFAC) Credit card services Full Job Description Establishes primary financial and lending relationship with our members, while always focusing on excellent member service.

Essential Job Functions:

Maintain a thorough knowledge of all Credit Union loan policies, products and promotions. Aggressively promote and sell all credit union products and services including but not limited to secured, unsecured loans, all insurance products, CD?s, IRA?s etc. Open and set up new accounts and service existing accounts. Provide members with all necessary information for membership. Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances and any other requests received from members. Issuance of ATM and Visa Debit Cards; assessment of fees and blocking of cards. Processing of closure of accounts and ensuring the closure of all ancillary products including and not limited to ATM, Visa Debit Card, Visa Credit Card, etc. Interview consumer loan applicants and provide information on consumer loan products that best meet the member?s needs. Request and review all required information and documentation to secure a loan. Assist the member in completing loan applications; in person, over the phone and/or electronically. Notify applicant of loan decision. Correspond with members, applicants and creditors to resolve questions regarding application information. Process and disburse loans; ensuring all applicable disclosures are explained and disbursed to members and all required documents are received for processing of loan. Actively cross sell credit union products and services based on member needs that are obtained from member interview and/or review of member?s account and credit reports. Required to attain 75% of monthly loan goals set every month by the VP of Member Solutions. Ensure adherence to all job-related aspects of the credit union?s compliance programs ? specifically but not limited to the

BSA/OFAC/US

Patriot Act/Red Flag/Elder Abuse, TISA and TIL Performs transactions for members such as deposits, withdrawls, payments, ect. Compliance with the Bank Secrecy Act and other compliance programs and their implementing regulations, as they pertain to your position, is a condition of employment. Attendance to the compliance training programs is mandatory. Your participation or lack thereof of the credit union?s compliance and compliance training program is part of and may influence the results of your performance evaluation. Perform other duties as assigned.