Member Service Representative Greater Pittsburgh Federal Credit Union Pittsburgh, PA Job Details Full-time From $17 an hour 1 hour ago Benefits Dental insurance Paid time off 401(k) 4% Match Vision insurance 401(k) matching Qualifications Computer operation Customer communication Computer literacy Attention to detail Performing background checks Banking Full Job Description Greater Pittsburgh Federal Credit Union is currently hiring for a Member Service Representative (MSR) full time position (8:30 to 4:30) at our main office located in Oakland (Pittsburgh), PA. A professional and welcome manner is essential to positively represent the credit union in the community. Engage with our members to provide excellent member service, identify member needs, clearly explain all policies and procedures as needed, guide members through processes and express the benefits, while ensuring that all information is promptly and accurately entered into our system. To ensure the safety and security of the credit union, the MSR must comply with all federal regulations and procedures concerning deposits and loans. They must follow all operational and security procedures to ensure compliance, prevent fraud, and protect the assets of our members at all times.

Responsibilities include:

Assisting members with their personal financial needs and the ability to maintain confidential member and credit union information in a responsible and secure manner. Experience handling cash and balance cash drawers on a daily basis. Understanding of basic computer skills. Strong communication and interpersonal skills. Ability to perform job efficiently and accurately with attention to detail. Excellent interpersonal and customer service skills. Experience with lending and debit cards desired.

Strong computer skills:

Microsoft Office and Excel. Ability to attend training as necessary to meet annual certification requirements. Must be willing to submit to a credit and background check.

Benefits:

Medical, dental, and vision coverage after 90 day probation 401k (4% match) after 6 months of employment Paid Time Off No weekend or evening hours required

Job Type:

Full-time Pay:

From $17.00 per hour

Physical Setting:

Office Ability to

Commute:

Pittsburgh, PA 15213 (Required)

Work Location:

In person