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WEST CONSHOHOCKEN, PA

PHILADELPHIA, PA time type Full time posted on Posted 4 Days Ago job requisition id

R-572245

About this role: Wells Fargo is seeking a Business Relationship Support Specialist as part of the Commercial Bank. Learn more about the career areas and business divisions at wellsfargojobs.com In this role, you will: Be accountable for a complex portfolio of customers Share leadership role with managers to oversee a portfolio of accounts Identify opportunity for process improvements within the portfolio Review and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolio Verify compliance and report identified issues for resolution Make decisions on complex customer issues Partner with managers to resolve issues and provides status updates on implementations Develop expertise in the policies, procedures, and compliance requirements Handle complex customer issues which include escalation and resolution Lead team and serve as a subject matter expert for the department Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Knowledge and understanding of middle market commercial banking Customer service focus with the ability to listen to customer needs and recommend solutions Knowledge and understanding of Anti Money Laundering (AML) and Bank Secrecy Act (BSA) Ability to work effectively, as well as independently, in a team environment Ability to identify cross-sell opportunities and participate in moderately complex customer transactions Treasury experience Ability to manage client relationships Excellent verbal, written, and interpersonal communication skills Intermediate Microsoft Office (Word, Excel, and Outlook) skills Strong attention to detail and accuracy skills Strong organizational, multi-tasking, and prioritizing skills Face-to-face customer service experience Knowledge and understanding of business banking compliance controls, risk management, and loss prevention Experience partnering/collaborating with Commercial Banking Group and/or a Wholesale group Extensive knowledge and understanding of Commercial or specialty group servicing operations Knowledge of various systems used to support Commercial Banking clients including

Hogan, WCIS, Cornerstone, TM Legal Wizard, WCAO, Relationship View, Service View, SVP & WICE Job Expectations:

This position is not eligible for Visa sponsorship This position offers a hybrid work schedule Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards

Location:

300 Barr Harbor Drive-West Conshohocken, Pennsylvania 19428 100 N. 18th Street

• Philadelphia, Pennsylvania 19103 Required location listed above.

Relocation assistance is not available for this position.

Pay Range:

West Conshohocken

• Pennsylvania Range:

  $66,000
• $100,000 USD annual (this range may not be applicable to other locations) Philadelphia

• Pennsylvania Range:

  $66,000
• $100,000 USD annual (this range may not be applicable to other locations)

Posting End Date:

17 Sep 2026

• Job posting may come down early due to volume of applicants.

We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in

Canada:

Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Similar Jobs (5) Business Banker (LO) Philadelphia locations

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WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune's 2025 rankings of America's largest corporations. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at: wellsfargo.com wellsfargojobs.com Read More Frequently Asked Questions For questions on how to search and apply, visit frequently asked questions. Follow Us Privacy Notice & Do Not Sell or Share My Personal Information © 2026 Workday, Inc. All rights reserved.