RCS Associate Job Description Overview Location:

Hybrid, primarily remote with occasional onsite requirements at a Revenue Cycle Campus (ex: training, quarterly in-person meetings, etc)

Hours:

Days with shifts ranging from 7am - 7pm Monday-Friday and 8am-noon on Saturdays This position is responsible for delivering high-quality scheduling outcomes alongside providing exceptional patient experiences within the Revenue Cycle System Patient Access Centers. Responsibilities may include, but are not limited to, scheduling, handling patient inquiries, registration, insurance verification, financial counseling/individual solutions, and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Main Function:

Support Access Center operations. At least one year of experience in hospital or physician Revenue Cycle strongly preferred. Requires working knowledge of patient registration and financial clearance. Requires a high level of interpersonal and problem solving skills. Requires effective written and verbal communication skills. Requires the ability to work within a team and maintain collaborative relationships. Requires the ability to take initiative and meet objectives. We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Qualifications for the

RCS Associate Role Overview Location:

Hybrid, primarily remote with occasional onsite requirements at a Revenue Cycle Campus (ex: training, quarterly in-person meetings, etc)

Hours:

Days with shifts ranging from 7am - 7pm Monday-Friday and 8am-noon on Saturdays This position is responsible for delivering high-quality scheduling outcomes alongside providing exceptional patient experiences within the Revenue Cycle System Patient Access Centers. Responsibilities may include, but are not limited to, scheduling, handling patient inquiries, registration, insurance verification, financial counseling/individual solutions, and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Main Function:

Support Access Center operations. qualifications__listAt least one year of experience in hospital or physician Revenue Cycle strongly preferred. Requires working knowledge of patient registration and financial clearance. Requires a high level of interpersonal and problem solving skills. Requires effective written and verbal communication skills. Requires the ability to work within a team and maintain collaborative relationships. Requires the ability to take initiative and meet objectives. Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.