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T
TEKsystems
Auto Finance CSR - Associates Degree
Entry-Level JobVerifiedNo experience needed
Career Insights for Financial Services Representative
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Scorecard
Based on Texas data
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What they do
A Financial Services Representative sells financial services and advises clients on financial services products, including banking services, securities and insurance.
$69,606 / year median in Texas
+10% projected growth
Job Description
Auto Finance CSR - Associates Degree TEKsystems - 3.8 Euless, TX Job Details Temporary | Temp-to-hire | Full-time $21.00 - $23.50 an hour 13 hours ago Benefits Commuter assistance Health savings account AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Life insurance Qualifications Customer communication
Full Job Description Customer Service & Operations Opportunities Location:
Irving, TX (Onsite)Employment Type:
Contract-to-Hire (6 Months)Schedule:
Full-Time Pay:
Up to $23Career Growth:
Cross-training opportunities and advancement potential We are currently hiring for multiple departments within a well-established financial services organization. These positions are ideal for customer-focused, career-minded professionals who enjoy problem-solving, working in a team environment, and helping customers find solutions. Customer Care Representative Schedule Monday-Friday 8:00 AM-5:00 PM or 9:00 AM-6:00 PM One to two Saturdays per month, 8:00 AM-12:00 PM Overtime may be required based on business needs Responsibilities Handle inbound customer calls regarding accounts, payments, title requests, payment options, and online account access. Assist customers with account maintenance and general account-related questions. Provide exceptional customer service while resolving customer concerns efficiently. Accurately document customer interactions and account updates. Partner with internal teams to ensure a positive customer experience. Customer Accounts Representative Schedule Monday-Friday 8:00 AM-5:00 PM Two late shifts per week (11:00 AM-8:00 PM; never on Fridays) Every other Saturday, 8:00 AM-12:00 PM Schedule flexibility required based on business needs Responsibilities Contact customers whose accounts are 1-29 days past due. Assist customers with payment processing, payment method updates, account access issues, and autopay setup. Discuss payment options and secure payment commitments. Maintain a customer-service-focused approach while addressing account delinquency. Escalate more advanced collection matters to the appropriate department. Document account activity and maintain accurate customer records. Title Support Associate Schedule Monday-Friday 8:00 AM-5:00 PM or 9:00 AM-6:00 PM Overtime and occasional Saturdays may be required Responsibilities Support title processing and account servicing functions. Handle inbound and outbound communication with customers, dealerships, and government agencies. Research and resolve title-related issues. Maintain accurate records and documentation. Identify process improvements and communicate trends to leadership. Work independently while supporting team objectives. Preferred Qualifications Bachelor's Degree preferred (Associate's Degree also considered) 1-2 years of professional experience Customer service or call center experience Strong communication skills Excellent problem-solving abilities Attention to detail Ability to work in a fast-paced environment Strong computer and data-entry skills Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Euless, TX. Pay and Benefits The pay range for this position is $21.00 - $23.50/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Euless,TX.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Benefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Other Retirement and Savings