Private Banking Officer

Description Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things, support a strong retail banking team, and build your professional skillset? How about working for a top community bank that inspires you to grow, collaborate, and achieve your full potential? If you are willing to learn, we are willing to train you! Citizens State Bank, a locally owned community bank, is seeking a highly motivated, customer-focused individual to join our La Crosse office as a Private Banking Officer. This role works closely with our retail and business banking teams to deliver exceptional service, support customer relationships, and elevate the overall banking experience for our valued customers. Private Banking at Citizens State Bank takes customer service to the next level. Our Private Banking Officers focus on helping VIP customers simplify and enhance their financial needs through the full range of products and services available to our retail customers, including deposits, HELOCs, second mortgages, credit cards, overdraft protection, and personal lines of credit. This individual plays a key role in supporting relationship and business bankers by assisting with account opening, servicing, and ongoing client needs. As a Private Banking Officer, you will solicit and service customers by opening and maintaining deposit accounts, assisting with account servicing requests, and ensuring a seamless, high-quality customer experience. In addition, this role will work closely with the Treasury Management Officer to assist with onboarding and servicing Treasury Management business accounts, helping to ensure accuracy, responsiveness, and strong follow-through. Our ideal candidates are dynamic, sociable, and enthusiastic team players who bring a positive, can-do attitude to everything they do. Excellent judgment, strong communication skills, and a passion for delivering five-star customer service are essential. To deliver the #citizensexperience, candidates must also have strong computer skills, great attention to detail, and the ability to multitask in a fast-paced environment. Previous retail banking, business banking, customer service, or sales experience is preferred, but not required—we are happy to teach and continue to develop the right candidate. Citizens State Bank offers an excellent salary and benefits package, including access to free health care. Combine that with our dynamic culture, and you'll see why we're unlike any other. Candidates interested in working in a fun, high-energy organization that was named one of the Top Community Banks in the nation and an American Banker's Best Banks to Work For should visit our employment opportunities page. Do not wait, our positions fill quickly, and you do not want to miss out on joining the best culture in the industry! While you wait for our response, check us out on Facebook and visit our website at www.citizensstatebank.us .