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NT
Northern Trust
Financial Crimes Manager | Tempe, AZ, USA
Career Insights for Fraud Examiner / Analyst
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Based on Arizona data
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What they do
A Fraud Examiner or Analyst analyses business computer systems, identifies weaknesses, and monitors for evidence of fraud, including identity theft and fraudulent credit card or bank transactions.
$60,440 / year median in Arizona
-1% projected decline
Job Description
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (
Nasdaq:
NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guidingPrinciples That Endure:
Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.Working Model:
Hybrid We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home. Fraud Team Lead/Manager, Payments Fraud Investigations The Fraud Tean Lead in Payments Fraud Investigations is responsible for the day-to-day management of the fraud investigations team including ensuring the fraud alert queue is effectively managed and the assignment of work to the team. You will manage the investigation of transactions related to Northern Trust accounts, clients, operations, or employees, ensuring all activities are supported by detailed analysis and documented findings. Your responsibilities will include collaborating with payment operations, relationship and account managers, and the Global Fraud Investigations team to ensure timely communication of identified fraudulent transactions and time sensitive submission of Unusual Activity Forms or Suspicious Activity Reports and maintaining strict confidentiality due to the sensitive nature of the work.Key responsibilities:
- Responsible for day-to-day management responsibilities and assignment of work for the fraud investigations team.
- Conducting performance management and career development processes for the team.
- Serving as the escalation point for transactions alerts indicating suspected fraud
- Monitoring and analyzing high-risk payments activity
- Leveraging fraud detection platform to identify patterns, anomalies, and risk signals before to prevent incidence of fraud
- Conducting in-depth investigations resulting from fraud alerts and reports
- Partnering with payment operations, account managers and relationship managers to ensure effective client communication regarding fraudulent incidents
- Providing guidance and mentorship to junior investigators to ensure consistency and accuracy in investigative processes
Knowledge:
- Seasoned expert with strong background in financial crimes analysis and investigations such as those gained through accounting, finance, law enforcement, or related fields
- Strong oral and written communication skills, together with influencing and relationship-building skills and ability to collaborate across lines of businesses
- The ability to maintain confidentiality is essential
- Understanding and analyzing data sets to ensure appropriate conclusions
- Drive trends and provide new conclusions or perspectives on new findings
- Working collaboratively with business partners
Experience:
- 3 years as Section Manager
- 3 years as Senior Consultant (with prior people management experience)
- Solid experience within financial crimes investigations, generally at least 5 years.
- Proficiency in data analysis using fraud detection software is essential.
- Working knowledge of laws and regulations related to financial crimes and fraud prevention strategies is necessary.
- A university/college degree or equivalent and/or relevant proven work experience is required.
- Excellent communication skills including written and oral communication skills.
- Strong attention to detail.