Business Office Insurance Clerk Position:

Insurance Clerk Employment Type:

Full-Time (36 hours per week)

Location:

Franklin General Hospital About Us At Franklin General Hospital, we are committed to providing high-quality, compassionate care to every patient, resident, and family we serve. As a trusted rural healthcare organization, our team is dedicated to creating a positive, patient-centered experience through respect, teamwork, and excellence in care. We believe in making a meaningful difference in the lives of those we serve while investing in our employees through professional growth, career development, and a supportive work environment. Together, we strive to deliver exceptional care and strengthen the health and wellbeing of our communities. Position Summary Franklin General Hospital Business Office has a rare opportunity available! We are seeking a detail-oriented Insurance Clerk to join our team. This full-time position offers the opportunity to work in a friendly, upbeat office environment while enjoying a schedule that keeps your evenings, weekends, and holidays free. The Insurance Clerk is responsible for pursuing the billing and investigation of insurance claims, assisting with insurance-related processes, and supporting the overall success of the Business Office. This role is ideal for an individual who enjoys problem-solving, working with computers, working independently and also collaboratively with the Business Office team and providing professional customer service. Key Responsibilities Pursue and follow up on unpaid insurance claims Communicate with insurance companies regarding claim status and reimbursements Review accounts for accuracy and identify billing issues Maintain accurate records and documentation Utilize computer systems and software to manage claim activity Collecting insurance payments from patients Provide professional telephone communication with insurance representatives and patients as needed Assist with a variety of Business Office functions and special projects Support team goals and departmental operations Qualifications Strong computer skills required Excellent attention to detail and accuracy Professional telephone and communication skills Ability to work independently and as part of a team Strong organizational and problem-solving abilities Healthcare or insurance billing experience preferred Positive attitude and willingness to learn Why Join Us Friendly and supportive team environment Opportunity to learn and grow within the healthcare revenue cycle Meaningful work supporting patient care and hospital operations Professional development opportunities Comprehensive benefits package available for eligible employees

Schedule Full-Time:

36 hours per week Four 9 hour days. Ask about the hours worked. We can adjust slightly to accomodate your life w kids, etc. Daytime hours No evenings No weekends No holidays

Benefits We Offer:

IPERS (Iowa Public Employer Retirement System) Health, Dental, and Vision Insurance Free Term Life Insurance & Free Long-Term Disability Generous Paid Time Off (sick, vacation, holiday) FREE single membership to the Franklin Wellness Center Competitive wages! Apply Today If you're looking for a rewarding office position where you can grow your skills, work with a great team, and enjoy an excellent schedule, we encourage you to apply and join Franklin General Hospital's Business Office team!