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Robert Half

Commissions Support Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Claims Representative

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What they do

A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.

$56,342 / year median in Illinois

+2% projected growth

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Job Description

Commissions Support Representative Robert Half - 3.9 Rock Island, IL Job Details Temporary | Contract $18.50 an hour 1 day ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Research Full Job Description  We're seeking a customer-focused professional to support a busy Commissions team with agent inquiries, account updates, and related administrative tasks. This role combines phone-based customer support with research and documentation work, making it a great fit for someone who enjoys helping people while staying organized and detail-oriented. What You'll Do Serve as a primary point of contact for agent phone inquiries Assist with account changes, business status questions, and debt balance inquiries Research and explain account activity and commission-related issues Document interactions and maintain accurate records Work across multiple systems and follow established procedures Schedule & Work Arrangement Monday-Friday 7.5-hour workday 8:00 AM-4:00 PM or 9:00 AM-5:00 PM Hybrid flexibility supported following onsite training Why Consider This Opportunity? Hybrid flexibility Structured training and support Collaborative team environment Meaningful role supporting agents and business operations Assignment anticipated through year-end with potential for extension If you enjoy problem-solving, helping people, and working within structured processes, we'd love to hear from you. What We're Looking For Strong customer service and communication skills Comfortable spending much of the day on the phone Ability to remain professional during challenging conversations Detail-oriented and organized Experience navigating multiple systems simultaneously Call center, banking, insurance, financial services, or customer support experience is a plus Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .