Claims Representative Lumen Stack Systems Lenexa, KS Job Details Full-time $62,000 - $70,000 a year 1 hour ago Benefits Health insurance Paid time off Vision insurance 401(k) matching Professional development assistance Qualifications Computer operation Regulatory compliance in claims processing Attention to detail Document review Client interaction via phone calls Full Job Description Claims Representative Lenexa, KS 66215 | Full-time | On-site | $62,000-$70,000 per year Our Lenexa team is hiring a Claims Representative to support customers with new and existing claims. You'll answer questions by phone and email, collect information, update claim records, and work with claims colleagues to keep cases moving. We're looking for someone who communicates clearly, stays organized, and takes care with details. How you'll support each claim Speak with customers about new and existing claims. Record claim details accurately in the claims system. Explain what information or documents are needed next. Answer straightforward questions about claim status. Follow up on missing information and open requests. Work with adjusters and other claims colleagues to route questions. Flag urgent concerns or conflicting information to the appropriate person. The skills we're looking for Clear, patient communication by phone and email. Good attention to detail when reviewing information. An organized approach to follow-ups and deadlines. Confidence using a computer and learning new systems. Sound judgment about when to ask for help or escalate a concern. Previous claims or customer service experience is welcome, but claims experience is not essential. Training on the role and its systems will be provided. If you'd take pride in giving customers clear updates and keeping their claims on track, apply for the Claims Representative position with your current resume.

Pay:

$62,000.00 - $70,000.00 per year

Benefits:

401(k) matching Health insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person