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WB
WR Berkley
Company Details
Career Insights for Claims Representative
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Scorecard
Based on Minnesota data
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What they do
A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.
$56,747 / year median in Minnesota
-1% projected decline
Job Description
Company Details We're a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. Berkley Risk is focused on providing self-insured entities program administration services and insurance operations which can include taking or sharing risk using Berkley paper. This capability allows us to customize both an insurance company option and a purely administrative option for our customers. Responsibilities This position will be responsible for the investigation, evaluation and adjustment of municipal property claims for a dedicated program in Minnesota. Interview insureds, injured parties, witnesses and others as appropriate. Inspect property damage. Review factual information to prepare damage estimates. Investigate assigned losses to determine coverage. Evaluate loss exposure for various property losses. Evaluate and negotiate settlements based upon coverage document language. Determine scope of loss and cost of repairs. Make recommendations regarding resolution of claims. Make recommendations regarding litigation. Prepare reports for client company. Enter reports/file activity into electronic claim processing system. Accountable for results, customer service, and achieving departmental and unit objectives. May perform other functions as assigned. Qualifications 2-4 years of experience in the field or in a related area. Must maintain a current/valid adjuster's license at all times. Must have a working knowledge of a variety of subjects including, but not limited to, insurance related laws/regulations and general construction. Must possess a high degree of literacy. Ability to work independently and be self-directed. Excellent human relations and customer service skills. Strong PC skills and a working knowledge of Windows environment. Must be proficient in analytical tasks. Must maintain a valid driver's license and carry vehicle insurance coverage. Must have the ability to climb ladders to inspect roofs. Education High school diploma or GED. Additional Company Details We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees including: •