The Licensing Division within the City of Springfield's Finance Department is seeking qualified candidates for the position of part-time Licensing Representative . The Licensing Representative is often the first contact citizens have with the City when inquiring about or applying for a business license. As such, the position requires strong customer service skills and dedication to best practices and code compliance. Licensing Representatives are responsible for issuance of business licenses involving proper application of related City codes and State statutes and providing excellent customer service to the public by phone and in person with matters relating to the licensing of businesses. Leadership Philosophy The City of Springfield's leadership culture is grounded in processes, relationships, and trust. Leaders across the organization operate within the principles of The Trust Edge Framework®, which emphasizes: Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency These principles guide how we work together, build relationships, and serve our community. Experience, Education, and Training Three years of responsible administrative office work with at least one year involving direct public contact.; Related college or vocational education may be substituted for some or all of the required experience. Licensing/Certification None required. For more information on essential functions and other requirements, please see the job description . Equal Opportunity Employer/Disability and Vet The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment. Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802. Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required. All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application , but they may be submitted as supplemental documentation.