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Biller
Career Insights for Claims Representative
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Scorecard
Based on Missouri data
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What they do
A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.
$51,589 / year median in Missouri
+2% projected growth
Job Description
Under the supervision of a Patient Financial Services Manager, responsible for filing claims for one or more third-party payers. Duties include computer input, editing claims, filing and telephone communications with patients/family and payers. Follow-up on claims as required until the claim is paid or is changed to self-pay status. Responsible and accountable to know and understand OZH's vision, mission, and standards. Must have excellent customer service skills and the ability to work in a fast-paced office with other team members in a professional setting. Must have excellent typing skills with the ability to type at least 40 wpm. Would prefer two years billing experience but will train. High School Diploma or equivalent.