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Utica Mutual Insurance Company
Claims Service Representative (Attorney Support; Onsite)
Entry-Level JobVerifiedNo experience needed
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Based on New York data
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What they do
A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.
$56,130 / year median in New York
+4% projected growth
Job Description
The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations in NYC, Dallas and Charlotte. What you will do This is an entry-level role that supports our Staff Attorneys within the Claims Department on a variety of important administrative tasks and assignments. The Claims Support role helps keep our claims processes efficient, organized, and moving. With skills in communication, detail orientation, and organization, you will assist with acquiring inter-departmental information, troubleshoot systems issues, mail claims related documents, and prepare report summaries. Other administrative tasks will be assigned to help you learn, grow, and develop into the role. This role is performed completely onsite at the New Hartford, NY office. Key responsibilities Process and mail any necessary documents, checks, and letters to be sent to relevant parties, as requested by the Claims staff. Request and obtain relevant documentation for a claim as requested by the Claims staff and ensure timely follow up. Liaise with other departments to acquire information and relay to relevant parties. Perform work within vendor web portals and submit tickets as needed to address any systems issues. Read, interpret, and summarize data reports for Claims Staff. Additional responsibilities Performs other duties as assigned. Conforms with all corporate policies and procedures. What you need Associate's degree preferred or equivalent experience. 2 years working in a Claims environment preferred, but not required.