Job Summary We are seeking a detail-oriented and organized individual for an entry-level No-Fault client manager assistant. This position supports the processing of no-fault insurance claims, including reviewing submissions, verifying documentation, managing client accounts, handling billing and payments, and providing customer support. Ideal for someone starting a career in insurance claims, with opportunities for growth in a fast-paced environment. Education and Experience High school diploma or GED required; associate's or bachelor's degree in business, finance, accounting, or a related field preferred. Entry-level position - no prior experience required; training provided. Key Skills and Abilities Strong organizational and time-management skills to handle multiple tasks efficiently. Excellent written and verbal communication skills for client interactions, emails, correspondence, and phone support. High attention to detail for accurate data processing, claim reviews, invoice handling, and documentation verification. Customer service orientation with the ability to build relationships, handle inquiries professionally, and resolve issues effectively. Analytical skills to review claims, verify supporting documentation, and identify discrepancies. Ability to multitask and thrive in a fast-paced environment. Common Responsibilities Assist in supporting no-fault claims processing, including data entry, reviewing submissions for completeness. Manage client accounts, including billing, processing payments, tracking outstanding balances, and handling correspondence. Communicate with clients, medical providers, insurance carriers, and internal teams to gather information, provide updates, and resolve claim-related inquiries. Verify and organize documentation to support claim accuracy. Perform administrative tasks such as updating claim records in systems, and preparing reports. Identify and escalate potential issues, such as denials or discrepancies, for further review.
Pay:
$20.00 - $25.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off