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Dayton Freight

Warranty Claims Analyst (In Person)

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What they do

A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.

$51,478 / year median in Ohio

-0% projected decline

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Job Description

Overview Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days Responsibilities As the Warranty Claims Analyst, you will analyze and process warranty claims. Develop a clear understanding of the warranty processes of Dayton Freight Lines, Inc. (DFL), its suppliers, and Original Equipment Manufacturers (OEMs) for vehicle equipment and component parts Utilizes independent judgment while assessing repair documentation provided by maintenancepersonnel for potential warranty claims Manages and oversees Warranty Operations to ensure timely and accurate processing of all warranty claims to meet suppliers and OEMs guidelines Maintain accurate records of submitted, returned, rejected, and/or paid claims Provide accurate, timely, and professional communications among all staff, suppliers, and OEMs Collaborate with the Fleet Warranty Manager regarding maximizing efficiency and financial recovery for DFL's Warranty Program Continuously look for opportunities to improve processes Qualifications Possess a High School Diploma or equivalent. At least 1 year experience working in automotive or transportation industry. At least 1 year working as a Warranty Claims Representative or Analyst. Proficient in Microsoft Office suite (including Excel, Word and Outlook). Possess good written and oral communication skills. Ability to work independently. Benefits Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days