Job Summary Part-Time Medical Office Assistant / Prior Authorization Specialist Betterway Psychiatry and Psychological Services is seeking a dependable, organized, and professional Part-Time Medical Office Assistant to join our team. We are looking for someone who is comfortable communicating with insurance companies, completing prior authorizations, and assisting with day-to-day administrative responsibilities in a mental health practice.

Pay:

$14.00 to $16.00 per hour

Schedule:

Part-time, approximately 20-25 hours per week

Employment Type:

Part-time W-2 position

Benefits:

No employer-sponsored benefits

Responsibilities:

Call insurance companies regarding patient coverage and benefits Complete and follow up on medication prior authorizations Check the status of prior authorization requests Communicate with pharmacies and insurance companies regarding medication authorization issues Verify patient insurance eligibility Assist with obtaining necessary information for insurance authorizations Answer incoming phone calls Schedule and confirm patient appointments Communicate professionally with patients, pharmacies, providers, and insurance companies Assist patients with paperwork Scan, upload, and organize patient documents Perform general administrative and front-office duties Maintain patient confidentiality and follow HIPAA requirements

Qualifications:

Previous medical office experience preferred Experience completing prior authorizations is strongly preferred Experience communicating with health insurance companies and pharmacies preferred Experience with CoverMyMeds is a plus Experience with SimplePractice or another EHR system is a plus Strong telephone and communication skills Good computer skills Dependable, punctual, organized, and detail-oriented Able to work independently and follow through on assigned tasks We are looking for someone who is reliable, professional, willing to learn, and comfortable spending time on the phone with insurance companies to resolve patient medication and authorization needs.

Pay:

$14.00 - $16.00 per hour Expected hours: 25.0 per week

Work Location:

In person