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IG
Insight Global
Variance Follow Up/Claims Representative
Career Insights for Claims Representative
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Scorecard
Based on Pennsylvania data
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What they do
A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.
$57,306 / year median in Pennsylvania
+3% projected growth
Job Description
Job Description The Variance Claims Specialist is responsible for identifying, researching, and resolving claim payment variances related to payer contracts, reimbursement methodologies, and payer policy guidelines. This role reviews underpaid, overpaid, denied, and incorrectly processed claims, analyzes root causes of discrepancies, and collaborates with revenue cycle, contracting, and payer representatives to ensure accurate reimbursement. The specialist leverages payer contracts, fee schedules, and policy documentation to validate payments and support appeals when appropriate. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
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