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Progressive

Claims Generalist Trainee

Career Insights for Claims Representative

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What they do

A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.

$56,130 / year median in New York

+4% projected growth

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Job Description

Claims Generalist Trainee Progressive
  • 3.6 Tarrytown, NY Job Details $64,500
  • $69,000 a year 1 day ago Benefits Health savings account Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Military leave Paid time off Family leave Parental leave Vision insurance Volunteer time off Life insurance Qualifications Liability assessment in motor vehicle insurance Customer relationship building Witness interviews for accident investigation Insurance dispute resolution Claims negotiation Customer engagement Interviewing Associate's degree 2 years Personal auto insurance claims Entry level Client interaction via phone calls Liability insurance claims processing Full Job Description Progressive is dedicated to helping employees move forward and live fully in their careers.
Your journey has already begun. Apply today and take the first step to
Destination:
Progress. As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff
  • providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you'll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like. You must reside within 25 miles of Progressive's Tarrytown, NY Claims office at 580 White Plains Rd, Tarrytown, NY 10591. Duties & responsibilities (upon completion of training): Determine coverage Determine liability (who's at fault for the damages) Interview customers, claimants, and witnesses Partner with appraisers/estimators to manage vehicle repairs Negotiate with customers and other insurance carriers and resolve claims Minimum qualifications: Three years of work experience OR Bachelor's degree OR Two years work experience and an associate degree
Schedule:
During Training:
Monday
  • Friday 8:30 AM
  • 5:30
PM After Training:
Monday
  • Friday 8:00 AM
  • 5:00 PM or 9:00 AM
  • 6:00 PM, depending on business need
Location:
Tarrytown, NY Compensation:
Once you complete training and pass any necessary testing requirements, your salary will range from $64,500
  • $69,000/year, however, during training, you'll be paid hourly based on your annual salary Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits:
401(k) with dollar-for-dollar company match up to 6% Medical, dental & vision, including free preventative care Wellness & mental health programs Health care flexible spending accounts, health savings accounts, & life insurance Paid time off, including volunteer time off Paid & unpaid sick leave where applicable, as well as short & long-term disability Parental & family leave; military leave & pay Diverse, inclusive & welcoming culture with Employee Resource Groups Career development & tuition assistance Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or
STEM OPT, H-1B, O-1, E-3, TN
) statuses for this role. For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/ #LI-Hybrid