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MC
Madison County Memorial Hospital
Patient Account Respresentative
Career Insights for Claims Representative
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Scorecard
Based on Iowa data
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What they do
A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.
$52,138 / year median in Iowa
+1% projected growth
Job Description
JOB SUMMARY
Performs duties primarily associated with patient accounts and demonstrates ability to file claims with primary, secondary, and tertiary insurance carriers on UB04 and 1500 claim forms. Provides excellent customer service to patients through written and verbal communication. Manages designated accounts receivable accounts to promptly secure accurate payments by processing insurance carrier denials, resolving credit balances and immediately responding to patient inquiries in a timely manner. Full Time- 80 hours per pay period7:30 am
- 4:00 pm Hybrid
- Remote/Work from home after initial training period ends