A Claims Processor reviews and processes insurance claims and determines whether an insurance policy will cover a claim. Gathers information from policy holders and organizes insurance files; may process checks with payments to policy holders when a claim is approved.
Amarillo, TX Job Details Full-time 15 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications High school diploma or GED Quality data entry Full Job Description Position Summary Autoplex BMW is seeking a detail-oriented and organized Warranty Clerk to manage and process manufacturer warranty claims accurately and efficiently. The Warranty Clerk will work closely with Service Advisors, Technicians, Parts, and Accounting departments to ensure all warranty claims are submitted, tracked, and reconciled in accordance with BMW policies and procedures. The ideal candidate possesses strong administrative skills, excellent attention to detail, and the ability to meet strict deadlines in a fast-paced dealership environment. Essential Duties and Responsibilities Review repair orders for completeness and compliance with BMW warranty requirements. Prepare, submit, and process warranty claims in a timely and accurate manner. Monitor claim status and follow up on pending, rejected, or chargeback claims. Ensure proper documentation and technician story requirements are met before claim submission. Reconcile warranty receivables and maintain accurate records of claim payments. Communicate with BMW warranty representatives regarding claim questions and audits. Assist Service Advisors and Technicians with warranty guidelines, coverage, and claim documentation. Conduct routine reviews to identify and correct warranty claim discrepancies. Maintain warranty schedules and assist accounting with warranty remittance reconciliation. Support dealership compliance with BMW warranty policies and procedures. Prepare reports for management regarding warranty receivables, submissions, and trends. Assist during manufacturer warranty audits and internal compliance reviews. Qualifications High school diploma or equivalent required; associate degree preferred. Previous dealership warranty administration experience preferred. Experience with BMW warranty systems and procedures is highly desirable. Knowledge of automotive service operations and repair order processing. Strong computer skills and proficiency with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, or similar). Proficient in Microsoft Office Suite, particularly Excel. Excellent organizational, time-management, and analytical skills. Ability to maintain confidentiality and handle sensitive information. Strong written and verbal communication skills. Required Skills Exceptional attention to detail. Ability to interpret warranty policies and procedures. Strong data entry accuracy. Problem-solving and critical-thinking skills. Ability to prioritize multiple tasks and meet deadlines. Team-oriented mindset with a commitment to customer satisfaction. Performance Expectations Submit warranty claims within established BMW timelines. Maintain low claim rejection and chargeback rates. Ensure accurate and timely reconciliation of warranty receivables. Support dealership profitability through efficient warranty administration. Maintain compliance with all BMW warranty policies and audit requirements. Compensation & Benefits Competitive compensation based on experience. Medical, dental, and vision insurance. 401(k) with company match. Paid time off and holidays. Employee vehicle purchase program. Ongoing training and career development opportunities. Autoplex BMW is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees.
Job Type:
Full-time Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
