Now Hiring:

Prior Authorization and Referral Specialist Location:

Mt. West Family Health Center - Dew Full-Time | Family Practice | Weekdays Only Are you detail-oriented, organized, and passionate about helping patients navigate their care journey? Join our dedicated team at Mt. West Family Health Center as a Prior Authorization and Referral Specialist and make a meaningful difference in the lives of the patients we serve.

What You'll Do:

As a key member of our administrative care team, you will: Coordinate and secure prior authorizations for medications, imaging, and procedures Manage all outgoing referrals to specialists, ensuring timely follow-up and complete documentation Work closely with providers and insurance companies to streamline care and avoid delays Respond to patient inquiries with professionalism and compassion Maintain accurate records in our electronic medical record (eClinicalWorks) system Protect patient confidentiality and stay up to date on changing insurance guidelines

What We're Looking For:

High school diploma or equivalent required (Associate's preferred) 1-2 years of experience in prior authorizations or referral coordination (family practice preferred) Strong understanding of insurance verification and managed care Proficient in EMR use (eClinicalWorks experience a plus) Excellent communication, multitasking, and organizational skills Familiarity with HIPAA compliance and patient privacy protocols

What You'll Love About Working Here:

Supportive, patient-centered work environment Opportunities to grow your skills and career in healthcare Collaborative team of providers, nurses, and administrative staff Primarily office-based — no weekends or late evenings!

Job Type:

Full-time Pay:

From $15.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Paid time off Application Question(s): Do you have experience submitting and following up on prior authorizations with health insurance plans? Are you bilingual in English and Spanish and able to communicate professionally with patients in both languages? Ability to

Commute:

El Paso, TX 79912 (Required)

Work Location:

In person