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The Travelers Companies, Inc.
Technical Specialist- SRG
Career Insights for Claims Representative
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Based on Texas data
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What they do
A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.
$51,054 / year median in Texas
+6% projected growth
Job Description
Technical Specialist
- SRG The Travelers Companies, Inc.
- 3.6 Richardson, TX Job Details $85,600
- $141,200 a year 1 hour ago Benefits Wellness program Paid holidays Paid time off Pension plan 401(k) matching Qualifications Customer communication High school diploma or GED Full Job Description Who Are We?
- $141,200.
- Responsible for researching the existence of policies that may have been issued by multiple legacy companies and analyzing coverage.
- Conduct thorough investigation and analysis of claim facts to determine liability. Acquire and apply knowledge of relevant evolving legal concepts and claim types in jurisdiction to evaluate damages and develop recommendation for appropriate course of action. Is aware of and applies knowledge of emerging litigation trends. Litigation Management
- Proactively develop and execute a strategic file management plan that achieves optimal file resolution, including as appropriate research and recommendation of counsel; litigation and resolution strategies; management of loss adjustment expenses; engagement of appropriate experts; use of proper settlement and release terms.
- Develop and apply an in-depth knowledge and understanding of newly, mature accounts in actions and decisions. Maintain effective working relationships with other account contacts. Ensure claims and settlement agreements are handled in a consistent manner. Responsible for regular communication and reporting to coordinate / align actions on assigned accounts. Financial Analysis
- Estimate financial exposures on an individual claim and account basis. Develop budgets and financial analyses in consultation with supervisor and maintain appropriate defense and indemnity estimates. File Maintenance and Administrative Compliance
- Maintain well-documented and organized claim files. Maintain proficiency with SRG claim systems and databases. Adhere to applicable requirements for data accuracy. Efficiently manage file inventory. Staff Development
- May be involved in training, mentoring and interviewing.
Education & Work Experience:
Bachelor's degree. 3+ years of experience in claim handling, legal, insurance or coverage advice or environmental fields.Job specific or technical competencies:
Analytical Thinking. Communication. Judgment & Decision-Making. Teamwork. Accountability. Customer Focus. Relationship Management. Business Perspective. Knowledge of Regulatory and Claim Environments. Planning & Organizing. Technology. Working Independently. Application of Departmental Practices and Procedures. Licensing. What is a Must Have? High School Diploma or GED. 2 years experience in claim handling, legal, insurance, coverage advice or environmental fields. In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job. What Is in It for You?Health Insurance :
Employees and their eligible family members- including spouses, domestic partners, and children
- are eligible for coverage from the first day of employment.