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EW
Euronet Worldwide
Claims Dispute Analyst | Spring, TX, USA
Entry-Level JobVerifiedNo experience needed
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Based on Texas data
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What they do
A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.
$51,054 / year median in Texas
+6% projected growth
Job Description
Claims Dispute Analyst Dolphin Debit , a full-service ATM management company and subsidiary of Euronet Worldwide , is hiring a Claims Dispute Analyst to join our Spring, TX team. In this role, you'll investigate and resolve customer transaction and deposit disputes for our financial institution clients. You'll review claim documentation, research ATM journal records, collaborate with clients on claim decisions, and ensure every dispute is resolved accurately and within Regulation E timelines. You'll also help build the processes and performance measures needed to track claims, maintain clear client communication, and strengthen the overall dispute-resolution function. If you are analytical, detail-driven, and enjoy investigating transactions and solving financial discrepancies, we'd love to connect.
- Receive, validate, and process claim documentation from the financial institution.
- Identify disputed transactions for the financial institution as a member or non-member of the financial institution.
- Research transaction information regarding the claim received via ATM journal records and information from systems of record.
- Provide Financial institution with ATM journal information when requested regarding a claim.
- Collaborate with the financial institution to approve or deny the claim based on supporting documentation collected.
- Resolve claims withing the time guidelines establish for claim resolution.
- Report monthly KPI's for claims processed, approved, and declined. Requirements
- Bachelor's degree and/or equivalent work experience preferred
- Must be self-motivated and deadline driven
- Strong organizational skills
- Excellent written and verbal communication skills
- Proficient in Microsoft Office and Excel Benefits
- 401(k) Plan with 6% Match
- Health/Dental/Vision Insurance
- Employee Stock Purchase Plan
- Company-paid Life Insurance
- Company-paid disability insurance
- Tuition Reimbursement
- Paid Time Off
- Paid Volunteer Days
- Paid Holidays
- Tuition Reimbursement
- Casual Office Attire
- Plus many more employee perks & incentives!