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UW Health Care Direct
Claims Billing Representative I - Home Health and Hospice
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Based on Wisconsin data
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What they do
A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.
$57,933 / year median in Wisconsin
-1% projected decline
Job Description
Claims Billing Representative I - Home Health and Hospice UW Health Care Direct - 3.5 Middleton, WI Job Details Full-time 16 hours ago Qualifications High school diploma or GED Full Job Description Position Summary Responsible for the accurate and timely filing of claims to commercial, government, and contracted payers for Home Health Agency and Hospice services. Review and resolve claim edits within Epic timely and accurately, ensuring correct filing and payment of insurance claims. Job Knowledge Prepares and processes insurance claims timely and accurately to government, commercial and contracted payers. Reviews and corrects claims in case of billing errors for distribution. Enters appropriate account notes in billing system to clarify action taken to reconcile claims. Ensures compliance with billing requirements for workers compensation and third-party liability claims. Proficient in researching and resolving delinquent accounts to ensure timely collections. Submits appropriate documentation for refunds, adjustments, and write offs for bad debt to supervisor. Refers patients with delinquent balances to collections agency and assist in filing paperwork with the court in the event of deceased patients with outstanding balances and open estates. Accurately applies and posts payments to appropriate patient accounts daily. Reconciles all payment to the daily log. Clearly communicate with patients, guarantors, and/or other interested parties regarding questions about their bill, concerns about their ability to pay, and/or complaints about services in a kind, courteous, and professional manner. Successfully completes initial and ongoing organizational and department education, training, and competency requirements. Education High school diploma or equivalent required.