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The Hanover Insurance Group Inc.

Commercial Surety - Underwriting Performance Director Surety (Remote/Hybrid)

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What they do

A Property or Casualty Underwriter is an insurance agent who initially inspects homes or rental properties (or other property to be insured) for conditions such as physical deterioration that pose a risk to the carrier.

$119,615 / year median in the U.S.

+3% projected growth

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Job Description

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Salary Not Available Commercial Surety - Underwriting Performance Director Surety (Remote/Hybrid)

The Hanover Insurance Group Inc.

Occupation:

Insurance Underwriters

Location:

Worcester, MA - 01612

Job Type:

Full Time (30 Hours or More)

Posted:

08/26/2026

Positions available: 1

Source:

The Hanover Insurance Group Inc.

Web Site:

www.hanover.com

Onsite /

Remote:

Work at home all of the time

Job #: 19662

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window. Telework & Remote

Full Time Schedule

Full Time

Job Description

Help for Job Description. Opens a new window. The Hanover is seeking a strategic, collaborative, and experienced Underwriting Director to join our Commercial Surety team. This is an exciting opportunity to influence underwriting strategy, portfolio performance, and technical excellence within a high-performing organization that values innovation, expertise, and teamwork. As Underwriting Director, you will partner closely with regional teams, senior leadership, and key stakeholders across the enterprise to drive profitable growth, strengthen underwriting discipline, and enhance market impact from the Home Office. Candidates must possess significant Large Account Commercial Surety underwriting experience and strong underwriting acumen. More seasoned candidates may be considered for an AVP-level role. The way we work continues to evolve. This role offers flexible work arrangements and may be hybrid or fully remote, with the ability to travel as needed to support agency engagement, market development, and key meetings. The position may be based in Itasca, IL; Somerset, NJ; Bloomington, MN; Howell, MI; Dallas, TX; Seattle, WA; Worcester, MA; Windsor, CT, or other U.S. locations with the ability to travel as needed. At The Hanover, our culture is grounded in our CARE Values. We care about our people, our customers, and the communities we serve, fostering an inclusive environment where experienced professionals are empowered to make an impact, share ideas, and grow their careers. The Hanover is committed to attracting, developing, and retaining top talent. We believe diverse perspectives and experiences drive innovation, strengthen performance, and help us build lasting relationships with our customers, agents, and colleagues. We encourage all qualified candidates to apply.

Position Overview:

The Underwriting Director, Commercial Surety drives and supports underwriting excellence for designated areas or assigned territories with greater autonomy, managing account and portfolio underwriting, developing strategies, and providing technical expertise and support to local teams and leadership.

THIS IS A FULL-TIME, EXEMPT ROLE. IN THIS ROLE YOU WILL

Drive and support underwriting excellence across Commercial Surety Manage account-level and portfolio underwriting activities with a high degree of autonomy Develop, implement, and underwriting strategies in collaboration with senior leadership Serve as a technical authority and trusted advisor to underwriting teams and business leaders Lead underwriting initiatives and projects aligned with business growth, profitability, and risk management objectives Monitor portfolio performance, identify trends, and take appropriate underwriting actions Participate in underwriting, compliance, and internal audits as needed Identify and address economic, regulatory, and legal issues impacting underwriting results Collaborate with Product, Risk Management, Actuarial, Legal, and Claims partners to support underwriting quality and innovation Mentor and develop underwriters by providing coaching, guidance, and technical support Contribute to the development and delivery of underwriting tools, resources, and training programs Technical & Professional Expertise Advanced knowledge of Commercial Surety underwriting principles, practices, and risk assessment Strong understanding of portfolio management, performance monitoring, and underwriting controls Awareness of market trends, competitive dynamics, and regulatory requirements Ability to evaluate complex risks and apply sound underwriting judgment Experience leveraging underwriting systems, data, and analytics to drive decision-making Additional Information

Help for Additional Information. Opens a new window.

WHAT YOU NEED TO APPLY

10+ years of underwriting experience in Commercial Surety Demonstrated success in leading underwriting strategy, portfolio oversight, or underwriting excellence initiatives Proven leadership and mentoring experience, with the ability to influence without direct authority Strong strategic thinking, problem-solving, and execution skills Excellent communication and interpersonal skills, with the ability to work collaboratively across functions Advanced proficiency with underwriting tools, systems, and analytical platforms Measures of Success Consistent delivery of underwriting excellence and adherence to underwriting standards Strong portfolio performance aligned with profitability and growth objectives Effective execution of underwriting strategies and initiatives High-quality technical guidance provided to underwriting teams and leadership Positive impact on underwriting capability, engagement, and talent development