Supervisor, Asset Technician Semi Service

Supervisor, Asset Technician Semi Service Tesla - 3.3 Sparks, NV Job Details Full-time 4 days ago Benefits Commuter assistance Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Flextime Adoption assistance Employee assistance program 401(k) matching Employee discount Benefits from day one Pet insurance Qualifications Computer operation Customer communication Productivity software Full Job Description What to Expect Tesla's Asset Technician Semi Service Supervisors are the leaders of our Service Center floor teams. In this role, you will be responsible for leading an engaged team of technicians while delivering an exceptional service experience. The ideal candidate for this role is capable of driving excellent results and delivering operational efficiency in our service centers. What You'll Do Provide effective supervision and coaching to technical employees, ensuring the achievement of required quality and service output goals Act as the process leader for shop activities by systematically improving work standards with input from service technicians and the service center team Manage smooth workflow through the service center and maintain shop records and inventories Collaborate with the Semi Service Manager and key stakeholders to establish targets for quality, speed, and cost aligned with customer and business needs Ensure current and accurate work standards and engineering procedures, maintaining compliance for maximum quality Monitor employee compliance with safety regulations and the service center's safety program Conduct regularly scheduled one-on-one developmental meetings with team members to facilitate their professional growth while monitoring and coordinating training needs in partnership with Training Team What You'll Bring Bachelor's degree or equivalent professional experience Prior leadership experience in a service-focused industry preferred; automotive experience is required Able to manage multiple tasks with competing priorities, establish and achieve goals, and meet deadlines Ability to lead group root-cause problem-solving activities and rapidly develop countermeasures Excellent interpersonal and communication skills; able to effectively interact with customers as required Able to work a flexible schedule, including weekday and weekend overtime Foundational computer skills, experience with Microsoft Office required Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.