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FH
Fairway Home Loans
Mortgage Loan Officer
Career Insights for Mortgage Loan Officer
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Based on Arkansas data
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What they do
A Mortgage Loan Officer assists customers who apply for loans, and solicits loan applications on behalf of a bank, mortgage broker or credit union. Provides information on types of loans available, gathers financial and credit information needed to evaluate loan applications; guides the application and approval process. May partner with real estate agents to offer financing information to potential home buyers. May sell mortgage loans on commission.
$46,244 / year median in Arkansas
-23% projected decline
Job Description
Job Summary We are seeking a dynamic and motivated Mortgage Loan Officer with energy and expertise. In this pivotal role, you will drive sales growth, and ensure exceptional customer service. Your leadership will inspire your team to meet and exceed loan origination goals while maintaining compliance with industry regulations. This position offers an exciting opportunity to combine sales acumen with financial services knowledge, creating a vibrant environment where clients' homeownership dreams become reality. Your proactive approach and passion for finance will propel the branch forward, fostering a culture of excellence and integrity. Responsibilities Develop new business relationships through networking, community outreach, and referral partnerships to expand the branch's client base. Ensure compliance with all Fair Housing regulations, TILA (Truth in Lending Act), FNMA (Fannie Mae) guidelines, and other federal and state lending laws. Oversee credit analysis, contract negotiations, escrow procedures, and documentation accuracy using financial software such as Quicken or similar tools. Conduct thorough customer service interactions by understanding clients' financial needs, explaining loan options, and guiding them through the application process. Maintain detailed records of all transactions, including loan origination documents, contracts, and compliance reports. Monitor mortgage servicing activities to ensure timely payments and resolve borrower inquiries efficiently. Qualifications Proven experience as a Loan Officer or in mortgage-related roles with strong knowledge of loan origination processes. Demonstrated success in financial sales with excellent negotiation skills to close deals effectively. Familiarity with FNMA guidelines, underwriting procedures, escrow processes, and Fair Housing regulations. Proficiency in mortgage software such as Encompass or comparable financial management tools; experience with banking or accounting software is a plus. Strong math skills including basic math operations and 10-key typing accuracy for data entry tasks. Exceptional customer service skills with the ability to explain complex financial concepts clearly and professionally. Knowledge of TILA requirements, credit analysis techniques, contracts management, and mortgage servicing standards. Join us to lead a vibrant team dedicated to helping clients achieve their homeownership goals! We value energetic professionals who thrive on building relationships, mastering negotiation strategies, and delivering outstanding service within a compliant framework. If you're passionate about finance and ready to make an impact in the mortgage industry — this is your opportunity!