Mortgage Consultant First Merchants Bank vision insurance, parental leave, paid holidays, sick time, tuition reimbursement, 401(k) United States, Michigan, Royal Oak 400 West 4th Street (Show on map) Sep 01, 2026

Description First Merchants Bank is seeking a Mortgage Consultant to join our team! This full time position will focus on managing residential loan applications through internal portfolio deals and walk-in customers. As part of this role you will: Provide exemplary customer service to walk-in and referred customers.

Interview loan applicants to collect and analyze financial data to determine the merits of the specific loan request.

Establish and negotiate terms under which credit will be extended, including costs, repayment method, repayment schedule, escrow accounts, workout situations and portfolio refinancing loans.

Assist customers with mortgage servicing questions related to payment postings, escrow issues, etc.

Support the credit control department by assisting with the restructuring or modification of past due portfolio mortgage loans.

Advise customers concerning financial matters.

Participate in community affairs to increase the bank's visibility and enhance new business opportunities.

Maintain the public reputation of the bank and corporation. To be successful in this position, we require the following: High school diploma or equivalent (GED).

A minimum of one (1) year of mortgage lending, consumer lending or related experience.

First Merchants offers the following:

Base Pay PLUS Bonuses

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending Accounts

Vacation/Sick Time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.