Company:

The MerrimackTitle:

Loan Operations QC SpecialistLocation:

Concord, New HampshirePosition Details:

Full Time, Monday-Friday, 8:00AM-5:00

PMFSLA:

Non-exempt, payable bi-weekly on

FridaysPay Range:

Hourly rate of pay is negotiable based on experience, with a range of $23.00 to $30.59 per hourAre you a detail-oriented lending professional who enjoys reviewing loan documentation, identifying discrepancies, and helping ensure accuracy across loan operations? The Merrimack is seeking a full-time Loan Operations QC Specialist to join our team in Concord, New Hampshire. In this role, you will support loan quality control by reviewing new loans, daily maintenance, and interest rate changes to ensure loan data meets established standards, complies with applicable requirements, and reflects loan terms accurately.

Why Youll Love Working HereIn addition to a competitive salary, we offer a comprehensive benefits package designed to support you both personally and professionally. Benefits include medical, dental, and vision coverage, a 401(k) with company match, paid time off, paid parental leave, tuition reimbursement, professional development opportunities, and the chance to be part of a supportive team that values the work you do every day.

What Youll DoReview new loans, loan maintenance, and loan interest rate changes within established timeframesEnsure loan setup and maintenance are completed accurately and in accordance with loan termsReview adjustable-rate loan notices to confirm interest rate adjustments align with loan documentationApply applicable regulations, federal and state laws, and investor guidelines to help prevent compliance concernsCommunicate quality control findings clearly and provide timely feedback to support accurate correctionsPartner with loan departments to research and resolve discrepancies identified during reviewPrepare reports for management, including reports related to quality standardsAssist with identifying training needs based on loan review results and support training efforts as neededSupport loan servicing activities, departmental projects, compliance training, and other duties as assignedWhat Were Looking ForThree to five years of loan-related experience, including a strong understanding of loan documentation and technical loan componentsKnowledge of consumer, residential, and commercial loans preferredSolid understanding of applicable regulations, investor guidelines, loan products, core operating systems, and loan servicing proceduresExceptional attention to detail, critical thinking, problem-solving, and independent analysis skillsStrong verbal and written communication, interpersonal, and relationship-building skillsAbility to manage multiple priorities and deadlines in a fast-paced, changing environmentStrong administrative, organizational, computer, Microsoft Excel, and Microsoft desktop application skillsWhy Join UsAt The Merrimack, we are committed to building genuine relationships through exceptional customer service, collaboration, integrity, and excellence. We take pride in supporting the communities we serve and creating a workplace where team members can contribute meaningful work every day.

If youre ready to grow your banking career in a detail-focused role that supports accuracy, quality, and strong lending operations, wed be glad to hear from you. Join an award-winning team where your contributions, service, and local impact are valued.

We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.#merrimackstyle