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Home Lending Specialist
Career Insights for Mortgage Loan Officer
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Based on Ohio data
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What they do
A Mortgage Loan Officer assists customers who apply for loans, and solicits loan applications on behalf of a bank, mortgage broker or credit union. Provides information on types of loans available, gathers financial and credit information needed to evaluate loan applications; guides the application and approval process. May partner with real estate agents to offer financing information to potential home buyers. May sell mortgage loans on commission.
$52,249 / year median in Ohio
-26% projected decline
Job Description
GENERAL FUNCTION
Responds to advanced customer needs, via telephone or email, focusing on answering inquiries for new mortgage loans. Assesses customer needs and cross sells additional bank products. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.ESSENTIAL DUTIES AND RESPONSIBILITIES
Answer incoming phone calls from potential customers regarding request/question concerning New Mortgage Loans. Actively identify and cross sell additional bank products. Processing Customer application request. Facilitating the account approval process with underwriting, processing, and closing departments.MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
College degree preferred. Must have at least 1-2 mortgage loan, or related experience. Interpersonal skills required, as communication is a primary function of the job. Must have thorough knowledge of company products. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (~~~) provides the MU4R questions and registration required for employment in this position. Home Lending Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our ~~~ Careers page at: ~~~ or by consulting with your talent acquisition partner.LOCATION
- Westerville, Ohio 43081 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes
- no matter how they are submitted
- will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Benefits
- Dental Insurance