Lending Associate Supervisor CountryPlace Mortgage - A Cavco Company Plano, TX Job Details 4 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance Flexible spending account Paid time off Vision insurance Qualifications Spreadsheets Writing skills Bachelor's degree Productivity software Team motivation (leadership skill) Full Job Description

ABOUT THE ROLE

CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking a Lending Associate Supervisor to help grow our Originations Department. This in-person role is in our Plano, TX office. As a Lending Associate, you will collaborate with Loan Officers, Loan Processors, Underwriting, Compliance team and other essential departments. The Lending Associate Supervisor will be responsible for overseeing Lending Associates performing a detailed review of loan documentation. This includes reviewing the credit application, credit reports, income documentation, asset documentation and any other loan documentation required to render a credit decision.

ESSENTIAL DUTIES & RESPONSIBILITIES

Oversee the review and analysis of loan applications, credit reports, income, and asset documentation to ensure accurate and compliant credit decisions Monitor team performance and production metrics to ensure service level expectations, quality standards, and departmental objectives are consistently achieved Foster a customer-centric culture by ensuring the highest level of service is delivered to retailers, co-workers, and customers Serve as an escalation point for complex loan scenarios Coach, mentor, and develop team members through regular feedback, performance reviews, and career development planning Maintain the highest level of service possible for retailers and customers Provide unparalleled service, ensuring needs are met in a timely and accurate manner Work with internal staff to provide follow-up, counter offers and additional information Refer loan requests with recommendations and documentation to underwriters Manage review of conditions submitted on approved loans, clears conditions when appropriate and submits to Credit Analyst for review and approval Ensure loans adhere to investor guidelines Assist Loan Officers by completing service orders and reviewing condition submissions Conduct trainings for new employees Ability to adjust work and thought process to accommodate multiple investor guidelines Consistently meets and exceeds individual, team and department objectives Perform other duties and special projects as assigned

POSITION REQUIREMENTS, CAPABILITIES & SKILLS

Effective written, verbal communication and interpersonal skills Capable organizational and time management skills, with the ability to multi-task Effective problem-solving, critical-thinking, and decision-making abilities in a fast-paced environment Leadership presence with a professional demeanor and the ability to inspire, motivate, and influence others Competent attention to detail Ability to identify and resolve problems in a timely manner Employ a strong sense of urgency and ownership in all activities Ability to work well with a wide range of people Positive & professional demeanor

MINIMUM QUALIFICATIONS BA/BS

degree required in Marketing, Business, Accounting, Finance or Management Experience in Manufactured Housing Lending Working knowledge of Microsoft Office Suite, specifically Excel

WE OFFER

Competitive Salary Medical/Dental/Vision Insurance Paid Holidays 401K Match Generous

PTO FSA/HSA

Plans Life /Disability/Accidental Insurance and much more! Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Local candidates only - relocation not available.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Cavco Industries and CountryPlace Mortgage are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Experience Required Experience in Manufactured Housing Lending Education Required Bachelors or better in Finance or related field Skills Required Microsoft Excel Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.