Commercial Loan Support Specialist I

Commercial Loan Support Specialist I 05-May-2026 to Until Filled (EST) 310 Leonard Street Northwest, Grand Rapids, MI, United States Full Time We are seeking candidates to join Mercantile Bank as a Full-Time Commercial Loan Support Specialist I. In this role, you'll work onsite, at our headquarters in Grand Rapids and support our commercial lending team by taking ownership of various administrative tasks. Your dedication to excellence and attention to detail will be key in this role. With a competitive pay rate of $21/hour, you can embark on a rewarding career in the banking industry. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Employee Discounts, Paid Vacation, Paid Sick Time, Paid Holidays, and annual regional events for staff and their families. Apply now to be a part of our dynamic team!

MERCANTILE BANK

OUR STORY Mercantile Bank was created with a goal to deliver financial solutions that empower people and businesses to achieve their dreams, while bettering the lives of its employees and their communities. We have grown from a humble idea to over 40 locations, 5.25 billion in total assets, and nearly 700 employees. Our values remain at the heart of everything we do - through inclusivity, innovation, and collaboration, we achieve excellence every day and are accountable not only to our customers, but to our employees and the communities in which we serve. We are proud to invest in our people and our communities, and our employees show their integrity in every interaction. We believe in hiring people based on their character and if necessary, teaching them the skills they need to be successful. We focus on developing employees and seek to promote from within whenever possible. Our reputation as a great place to work didn't just happen. Our intentional efforts to provide excellent benefits, competitive wages and bonuses, volunteer opportunities, and many options for you to get involved, whether your interest is in learning more about banking, sharpening your leadership skills, or planning a fun activity we have a way for you to get connected with others in the bank and the community. We're proud (but honestly not that surprised) to be one of West Michigan's Best and Brightest Companies to Work For!

YOUR DAY AS A COMMERCIAL LOAN SUPPORT SPECIALIST I

As a Commercial Loan Support Specialist I at Mercantile Bank, you will be responsible for assisting with loan servicing and ensuring compliance with banking regulations. You will collaborate with the lending team to gather necessary information from customers and communicate with various stakeholders. Your role will involve maintaining accurate records, preparing reports, and providing excellent customer service throughout the loan process. Your attention to detail, strong organizational skills, and ability to multitask will be essential in successfully managing daily loan support tasks. Join us and make a difference in the banking industry with your dedication and professionalism!

DOES THIS SOUND LIKE YOU?

To excel as a Commercial Loan Support Specialist I at Mercantile Bank, you should possess strong analytical abilities, attention to detail, and excellent organizational skills. Problem-solving skills will be crucial in handling various loan support tasks efficiently. A customer-centric approach and effective communication skills are essential for interacting with customers and team members professionally. As a collaborative team player, you should be able to work well in a fast-paced environment and prioritize tasks effectively. Adaptability and a willingness to learn and grow in the banking industry are key traits we are looking for in potential candidates. Knowledge and experience in Microsoft Excel is preferred. A personal mobile device is required for system sign in and emergency procedures. If you are innovative, accountable, and thrive in a collaborative setting, this role may be the perfect fit for you.

APPLY NOW!

If you think this full-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page and a member of our HR team will be in touch with you shortly.