Public Service Representative III Galt Foundation - 3.9 Salem, OR Job Details Contract $40.19 an hour 4 hours ago Benefits Health insurance Qualifications Microsoft Word Underwriting verification process Automated underwriting system Confidential information handling Microsoft Excel Email customer support Microsoft Outlook Underwriting guidelines adherence Title document review Phone communication Mortgage closing and funding Schedule management Credit history review Credit report review Document viewing software Verification (borrower information) Credit report analysis Loan Origination Systems (LOS) TRID compliance Adobe Acrobat Quality data entry Client interaction via phone calls

Full Job Description Job Title:

Public Service Representative III Location:

Salem, Oregon Schedule:

Monday - Friday 8:00 am - 5:00 pm

Pay:

$40.19

Job Overview:

Join a dedicated team supporting veterans throught the home loan process. As a Public Service Representative III, you play a vital role in assisting veterans and their families through the loan processing support during a high-volume period. Your contributions help ensure smooth operations and timely service delivery, making a meaningful difference in the lives of those who have served.

Qualifications:

At least 2 years of residential mortgage loan processing experience, including handling files from application through closing (conventional/Fannie Mae preferred; VA or other government loan experience a plus). Working knowledge of mortgage documentation and compliance, including reading DU/AUS findings, credit reports, income and asset documents, title commitments, and appraisals. Familiarity with TRID (Loan Estimate/Closing Disclosure) timing requirements. Proficiency with a loan origination system (Calyx Point preferred) and Microsoft Outlook, Word, Excel, and Adobe Acrobat. Ability to perform fast, accurate data entry. Demonstrated discretion in handling confidential borrower financial information under the Gramm-Leach-Bliley Act. Strong organizational skills and professional communication via phone and email. Ability to manage multiple loan files simultaneously, track conditions to deadlines, and collaborate with veterans, brokers, lenders, and title/escrow companies.

Responsibilities and Duties:

Under the direction of Loan Specialist 2 and Loan Specialist 3 staff, provide loan processing support for the Home Loan Program during a period of high volume/staff vacancy. Set up and maintain loan files in the loan origination system (Calyx Point), verifying data accuracy against applications and supporting documents. Review broker and lender loan submissions for completeness against the Loan Origination Guide and submission checklists; prepare and send needs lists for missing items. Order, track, and follow up on third-party items such as verifications of employment and deposit, title reports, appraisals, flood certifications, hazard insurance, and payoff statements. Track outstanding underwriting conditions, collect documents to clear them, and route completed files to the underwriter. Assist in preparing disclosures, closing packages, and funding documents for review and issuance by staff; coordinate closing schedules with title/escrow companies. Review closed-loan files delivered by lending partners for completeness before loan purchase. Maintain the pipeline/status log; answer file-status inquiries from brokers, lenders, and veterans. Scan, index, and file loan documents in the document management system. Why Work for

Galt:

Galt is a non-profit staffing agency with the mission to provide, promote, and expand employment opportunities for individuals with disabilities. We give priority in hiring individuals with disabilities including medical, physical, and psychological conditions. Galt has and will continue to create a better workplace - one in which employers have access to skilled and motivated workers, and people of all abilities can find meaningful, sustaining work. A devoted and friendly team that is there to help you every step of the way in advancing your career.

Job Application Process:

Galt utilizes online forms and electronic signatures throughout the hiring process. As an employer of people with disabilities, we understand assistance or accommodation may be required. Should you need accommodation, please contact us at 877-361-1277.

Note:

Please allow five (5) business days to process your application. IND-1