Document Processor

Note:

The position is Hybrid ( 3 weekdays from the office, 2 weekdays from home ). Entry level candidates preferred.

Position Details:

Position:

Loan Servicing Representative 2 ( Entry Level Document Processor )

Industry:

Banking/Financial Services Job duration: 6 months ( Possible Extension )

Location:

Des Moines, IA 50309 ( Hybrid )

Schedule:

40 hours/week

• Monday-Friday ( 6 AM
• 2:30 PM / 7 AM
• 3:30 PM Central Time )

Interview Process:

In-Person/MS Teams Interview

• 30 minutes

Pay Range:

$18-19/hour

Pay Structure:

Bi-Weekly Pay

• Once every two weeks

Tentative Start Date:

05/04/2026 OR 05/11/2026

Job Duties:

Support increasing operational volume and ensure timely, accurate processing of critical financial transactions within the lending and servicing workflow. Ensure the accurate and compliant handling of shipping, settlement reviews, and mailbox processing while supporting overall operational efficiency and service delivery goals. Process shipping tasks, settlement statement reviews, and mailbox items with a high level of accuracy. Assist with reporting, tracking, and documentation of operational activities. Maintain strict confidentiality while managing sensitive financial information.

Required Skills:

Excellent Data Entry / Typing Skills. Strong organizational skills with high attention to detail. Clear and professional communication skills.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually

• as applicable.